About The Position

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019. Request: The Educational Services team is seeking an intern to help in any of the areas outlined below. This could include, building online courses, creating digital learning materials, updating current course materials, creating executive level reporting, or marketing the Educational Services team offerings in order to drive immediate results for our customers, partners, and employees and provide assistance and value to the team.

Requirements

  • Individual contributor with hands on skills
  • Strong interpersonal and communication skills
  • Adept with technology and quick to learn new technologies
  • Ability to write effective copy and instructional text
  • Proficient in Microsoft Office applications, specifically Word, Excel, and PowerPoint
  • Effective listener and communicator who not only accepts constructive feedback but also applies it
  • A self-starter who identifies problems, evaluates options, and creatively implements and initiates solutions

Nice To Haves

  • Knowledge of Financial industry
  • Experience with social medial platforms
  • Strong visual/graphic design skills with experience in video capture and editing, graphic design, and interactive design
  • Experience with HTML
  • Broad knowledge of online learning
  • Understanding of adult learning theories and instructional design models

Responsibilities

  • New Release Content Developer
  • Identify new content in upcoming release
  • Work with product and development to generate material/videos
  • Create videos – may be working with product or developing on their own
  • Edit videos in line with Ed Services standards
  • Produce videos for internal and client use
  • Dashboard Reporting
  • Create an executive level dashboard for Ed Services metrics (to be updated quarterly)
  • Use reporting available in Leaning Management Systems (LMS) to feed dashboard
  • Ensure completeness and integrity of data
  • Content Development Process
  • Create additional training and information around new features
  • Identifying gaps in content by reviewing and collaborating with Product and Professional Services
  • Produce session transcripts
  • Develop eLearning Course(s)
  • Introduction to Charles River (company)
  • Intro to Financial Services
  • What to expect in CRU
  • Own Social Media Efforts
  • Create Social Media marketing plan (in collaboration with Marketing intern?)
  • Develop marketing campaigns to clients
  • Increase CRD Academy visibility

Benefits

  • Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
  • For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
  • As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
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