Digital Mail Processing & USPS Dispatch
About The Position
The Digital Mail Processing & USPS Dispatch position is responsible for ensuring the accurate preparation, verification, documentation, and release of digital and physical mail in compliance with United States Postal Service (USPS) regulations and internal production standards. This role supports presort and mailing operations by following detailed procedures to prepare digital mail jobs, validate documentation, organize trays and pallets, print USPS confirmations, and coordinate dispatch to the Post Office. The position plays an important role in ensuring that all mailings are properly documented, verified, and released in accordance with regulatory requirements and company quality standards.
Requirements
- High school diploma or GEDrequired,associate degree in logistics, operations, or a related field preferred.
- 1–3 years of experience working in a production, mailing, warehouse,logistics, or fulfillment environment.
- Familiarity with USPS mailing processes, presort operations, tray and pallet preparation, or mail verification procedures preferred.
- Ability to follow detailed written procedures andmaintainstrong attention to detail when verifying documentation and preparing mailings.
- Basic computer skills with the ability to learn internal production systems and USPSPostalOne! software.
- Strong organizational and communication skills with the ability to coordinate with production andlogisticsteams.
- Ability to work in a fast-paced production environment whilemaintainingaccuracy and compliance with established procedures.
- Familiarity with barcode scanners, RF devices, and inventory systems.
- Strong troubleshooting and communication skills.
Responsibilities
- Collect and review job documentation to ensure accuracy and prevent the mixing of jobs, trays, or segments.
- Verify that postage statements, barcode placards, tray labels, and pallet documentation remain matched to the correct mail pieces and trays.
- Organize trays, tubs, and palletsin accordance withUSPS preparation standards and internal procedures.
- Prepare pallets for transport, including shrink wrapping and proper labeling to ensure visibility and verification during handling and dispatch.
- Assemble and organize work orders for submission and processing within the USPSPostalOne! system.
- Access the USPSPostalOne! dashboard tovalidatemailing information and printtherequired USPS confirmation documentation.
- Secure USPS confirmation pages and related documentationin accordance withestablished company procedures and recordkeeping requirements.
- Verify mailing status within internal systems and ensure all work orders are properly updated to reflect a status of “Mailed.”
- Identifydiscrepancies in documentation, tray preparation, pallet labeling, or system records and escalate issues toappropriate leadershipto prevent delayed or unauthorized mail release.
- Maintain compliance with USPS regulations, internal quality standards, and documentation control procedures.
- Communicate with production, presort, andlogisticspersonnel to ensure mail is properly prepared and dispatched according to schedule.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
