Digital Lab Implementation Lead

Concord USA•Tucson, CA

4d•Onsite

About The Position

We are seeking a Digital Lab Implementation Lead to drive the rollout and optimization of laboratory informatics systems and connected hardware in R&D environments. This role is hands-on and requires deep familiarity with wet lab operations—pharma or diagnostics labs—where digital systems and physical equipment intersect. You will lead the implementation of LIMS and related technologies, integrate lab hardware/software, and optimize workflows. Beyond technical expertise, this role demands strong change management skills, the ability to influence scientists, and experience training power users to ensure adoption. This role is a great match for you if you… Enjoy leading change initiatives and influencing the adoption of new workflows and technologies. Are comfortable partnering with scientists and technical teams, even in challenging situations. Have experience training end users and building power-user communities to drive adoption. Can communicate effectively, generating clear communication channels, and presenting KPIs to stakeholders. Are proactive in identifying gaps and proposing solutions. Enjoy learn new technologies and helping others adapt to them. Thrive in dynamic environments where process optimization and continuous improvement are key.

Requirements

Lab Experience: Hands-on experience in pharma or diagnostics R&D labs (not healthcare labs).
Technical Knowledge: Familiarity with lab equipment, hardware/software integration, sample management, barcode systems, and electronic lab notebooks.
Systems Expertise: Experience implementing/configuring LIMS or similar informatics platforms.
Soft Skills: Proven ability to lead change, influence scientists, and communicate effectively with technical and non-technical audiences.
Training & Adoption: Experience building power-user communities and training teams.
Process Optimization: Background in workflow design and process improvement (Lean Six Sigma preferred).
Regulatory Awareness: Exposure to FDA or similar compliance frameworks is a plus.
Education: Bachelor’s degree in a scientific or technical discipline (advanced degree preferred).
Ability to work on-site in either Tucson, AZ, or Pleasanton, CA.

Nice To Haves

Certifications in Lean Six Sigma, PMP, Scrum Master, or Change Management are a plus.

Responsibilities

Leading the implementation of digital lab systems, integrating hardware (barcode scanners, sample storage, IoT devices) with software platforms.
Design and optimize lab workflows across R&D processes (Discovery → Development).
Partner with scientists and engineers to gather requirements, identify gaps, and translate needs into technical solutions.
Lead change management initiatives: communicate updates, influence adoption, and build super-user communities.
Train end users and develop scalable onboarding materials.
Define KPIs, measure success, and present performance reports to stakeholders.
Oversee validation, troubleshooting, and continuous improvement of lab systems.
Support compliance considerations (e.g., FDA or regulatory overlays) where applicable.

Benefits

Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).
Disability Insurance: Short- and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
Employee Assistance Program (EAP): Access to personal and professional support resources.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

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