Digital Document Specialist

SPS • El Paso, TX

5d • Hybrid

About The Position

The Digital Document Specialist provides exceptional support by ensuring accurate and efficient document management across the organization. This hybrid role includes classifying and processing scanned documents, verifying quality and accuracy, and inputting information into pre-defined fields. The individual ensures compliance with client Service Level Agreements (SLAs), organizational policies, and governmental regulations while maintaining the confidentiality and integrity of sensitive information. In addition to core document management duties, the role requires flexibility to assist in other operational areas as needed. This ensures seamless support across various functions, contributing to a high-quality experience for both internal stakeholders and clients.

Requirements

• Have a minimum high school diploma or equivalent.
• Possess strong attention to detail and high-volume data entry experience.
• Demonstrate fast, accurate alpha-numeric typing skills.
• Be comfortable working in a production environment and with technology.
• Show willingness to adapt and learn new technologies.
• Take initiative and pride in their work.
• Thrive in a team environment and be motivated by results.
• Be capable of meeting or exceeding deadlines.

Nice To Haves

• Have familiarity with document imaging software (desired but not required).

Responsibilities

• Classifying scanned documents by checking form fields and inputting information into pre-defined fields.
• Ensuring the quality of scanned documents.
• Processing documents while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs).
• Matching corresponding paperwork to accounts and applying appropriate business rules.
• Adhering to all governmental regulations and company policies and procedures.
• Protecting organizational assets and maintaining privacy and confidentiality.
• Upholding ethical standards and complying with business principles.
• Assisting in other operational areas as needed.

Benefits

• Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees