Digital Coordinator

Glo Skin Beauty

About The Position

Glo Skin Beauty is seeking a motivated, detail-oriented Ecommerce + TikTok Shop Coordinator to support the daily operations of our digital commerce ecosystem, including Shopify, TikTok Shop, and web merchandising initiatives. This is an ideal role for a recent graduate or early-career professional who is eager to build a career in ecommerce and digital retail. The Coordinator will play a hands-on role in maintaining site accuracy, supporting promotional execution, managing TikTok Shop operations, and assisting with web help tickets and platform optimizations. This role works closely with the Director of Ecommerce and cross-functional partners across marketing, creative, operations, and customer service to ensure a seamless and elevated customer experience across DTC and B2B platforms.

Requirements

0–2 years of experience in ecommerce, digital marketing, retail, or related internships
Experience with Shopify (internship, coursework, or personal projects) preferred
Familiarity with TikTok as a platform - TikTok Shop experience is a plus
Bachelor’s degree in Marketing, Ecommerce, Business, Communications, or related field (required or strongly preferred)
Relevant internships in digital, retail, or social commerce highly valued
Strong attention to detail
Highly organized with the ability to manage multiple priorities
Analytical mindset with interest in ecommerce performance metrics
Strong written and verbal communication skills
Comfort working in Shopify and learning new platforms quickly
Proactive and eager to learn
Ability to QA digital experiences carefully and thoroughly

Nice To Haves

Experience in beauty, skincare, or consumer retail is a plus but not required
Shopify (product setup, collections, tagging, basic theme edits)
Basic understanding of HTML/CSS (not required but helpful)
Familiarity with Google Analytics or Shopify Analytics
Comfort with Excel or Google Sheets
Experience using project management tools (Asana, Monday, etc.)
Understanding of social commerce and TikTok ecosystem

Responsibilities

Assist with day-to-day management of the Shopify storefront (DTC, B2B, and Canada as applicable)
Support product setup including descriptions, imagery uploads, metafields, tagging, categorization, and inventory checks
Execute promo code setup and basic merchandising updates
QA landing pages, PDPs, and promotional pages before launch
Monitor and respond to WebHelp tickets related to: Website promotions Order issues Functionality errors Password resets Basic troubleshooting requests
Conduct routine site audits to identify broken links, outdated content, and merchandising gaps
Assist in maintaining product catalog accuracy across front-end and back-end systems
Support subscription setup and product tagging as needed
Support the day-to-day operations of TikTok Shop
Assist with product listings, content uploads, SKU setup, and pricing alignment
Ensure product imagery, descriptions, and branding meet company standards
Monitor TikTok Shop orders and coordinate with operations/customer service when issues arise
Assist in executing TikTok promotions, creator collaborations, and campaign launches
Conduct routine audits of TikTok Shop for accuracy and brand consistency
Track basic performance metrics and support reporting
Assist with homepage updates and merchandising changes tied to campaigns
Support launch execution for new products across Shopify and TikTok
Build and QA landing pages using Shopify or page builder tools (e.g., GemPages)
Support seasonal updates, promotional swaps, and visual refreshes
Coordinate with creative to upload assets and ensure correct formatting
Maintain organized documentation of site updates, promo codes, and merchandising calendars
Assist with data pulls from Shopify and TikTok Shop for reporting
Help prepare weekly site performance summaries
Stay current on ecommerce and TikTok commerce trends
Conduct routine audits of Amazon product detail pages (titles, bullets, images, A+ content, backend keywords)
Assist with data pulls and report builds as needed
Support ongoing quality assurance processes to maintain a high-performing and compliant Amazon catalog
Assist with product listings, content uploads, ASIN setup

Benefits

PTO Accrual: 4.75 hours earned per pay period, based on tenure
401(k) match
Subsidized health insurance benefits pla
Mileage reimbursement at the federal rate (if necessary)
Company-provided computer & cell phone (if necessary)
Home office stipend, $60/month
Employee gratis (free) products $250 each quarter
Holidays: 10 Company Paid Holidays & 2 Floating Holidays
Sick Leave: 2 hours earned per pay period, bank of 2 days to start, capped at 10 days
Bereavement Leave: Up to 6 days