Digital Content Manager

Everspring Inc • Chicago, IL

12d • $80,000 - $93,000 • Hybrid

About The Position

Everspring is a leading provider of education technology and service solutions. Our advanced technology, proven marketing approach, research-based instructional design services, and robust faculty support deliver outstanding outcomes for our university partners, powering their success online. We are seeking an experienced Digital Content Manager to join our growing in-house marketing team. In this role, you will be responsible for managing our partners’ web presence, ensuring that sites are conversion-optimized, accessible, high-ranking, and current. You should be highly skilled in content management system architecture, technical implementation, and have robust coding expertise. This is an ideal position for a hands-on marketer with a track record of category-leading results across web properties. The Digital Content Manager will be responsible for working with all internal marketing team members and members of tech, admissions, and learning design. While the role demands an eCommerce manager's competencies, it’s the conversion-driven, entrepreneurial smarts of a “growth hacker” that will set the perfect candidate apart. This role reports to the Senior Manager, Marketing & Digital Solutions and is located in Chicago, offering a hybrid work environment with a minimum of 3 days required in the office every week and additional days as business needs arise.

Requirements

• Bachelor’s degree in computer science, UXD, or related field
• 5+ years’ experience in the technology or marketing field
• Strategic thinking and problem-solving skills
• Able to manage multiple websites
• Strong working knowledge of all relevant coding languages (Javascript, CSS, HTML)
• Prior experience with site design tools such as Adobe XD, Figma, Webflow, etc.
• Prior experience with CMS tools such as WordPress, Drupal, Cascade, Terminalfour, Joomla, Adobe Experience Manager, etc.,
• Experience in site deployment and tracking
• Reporting progress in workflow tools such as Jira, Asana, and Workfront
• Capable of managing web content management systems, e.g., WordPress
• Excellent communicator, especially regarding the abstract concept

Nice To Haves

• Evidence of continuing education, such as certifications, is a plus

Responsibilities

• Serve as the manager for the Content Management System (managing user access, permissioning, content governance, and maintaining optimal CMS health and integrity).
• Proactively develop and maintain flexible CMS modules and templates to support the needs of UX design, content creation, and technical SEO optimization.
• Own the daily production and implementation of high volumes of digital content across multiple partitioned sites within the CMS, collaborating directly with designers and writers to ensure technical execution meets creative specifications.
• Act as the primary technical liaison between Marketing and Technology teams, managing and prioritizing content-related technical ticketing and coordinating resolution efforts with front-end and back-end developers.
• Technically implement the dictated SEO strategy within the CMS structure, working closely with the SEO Manager (e.g., meta data, structured data, canonical tags).
• Maintain the health of the CMS codebase in collaboration with the Technology team
• Monitor and report all web traffic analytics, focusing on content performance, site uptime, and page load optimization.
• Test content, functionality, and performance across different browsers and cross platforms.
• Repair broken links and fix bugs, independently or with tech assistance.
• Contribute to discussions on ways to improve content functionality and usability.
• Work with project management to ensure projects are on track and deadlines are met.
• Address accessibility needs (ADA compliance).

Benefits

• hybrid work arrangement
• paid parental leave
• medical, dental and vision insurance
• FSA
• HSA
• employer-paid short-term and optional long-term disability
• 401k with an employer match vested immediately
• a generous PTO plan that accrues with tenure
• professional development
• tuition reimbursement program
• discounted onsite gym
• optional pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees