Digital Commerce Product Manager, Salesforce (remote)

US Foods•Rosemont, IL

25d•$85,000 - $145,000•Remote

About The Position

We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. https://www.usfoods.com/careers/job-application-accomodation.html NOTE: Before you begin your internal job search, please review the criteria you will need to start the process. At US Foods®, innovation and technology is our superpower. By expanding our digital ecosystem and leading with a customer-first mindset, we’re delivering technology that empowers our customers and simplifies business. As we transform the digital landscape of the foodservice industry, we’re outpacing our competitors faster than ever before. We believe diversity is the cornerstone of creativity and innovation—and we foster an open, inclusive, flexible work environment that supports our transformation. We are seeking a Product Manager to support the strategy and execution of our internally used Salesforce Platform. This role will report to a Senior Product Manager and will be responsible for building and enhancing Salesforce-based capabilities that enable internal teams to work more effectively and efficiently in support of our B2B business objectives. The Product Manager will focus on identifying user needs across Sales, Service, and Marketing functions, translating those needs into clear product features, and partnering closely with Product Owners and delivery teams to bring solutions to market. The right candidate will be able to earn trust with cross-functional partners, apply insights to inform product decisions, and contribute to continuous improvement of the Salesforce platform. The work for the Digital Commerce Product Manager position is completely remote anywhere in the United States except Hawaii or United States Territories. This position may require up to 10% travel.

Requirements

5+ years of total professional experience
3+ years of experience in Product Management or a related role
3+ years of hands-on experience working with CRM platforms, preferably Salesforce
Experience collaborating with cross-functional business and technology teams
Demonstrated experience contributing to products or platforms supporting $10M+ in annual revenue or equivalent business impact
Willingness to travel up to 10%
Bachelor's degree required in Business Administration, Computer Science, or related field

Responsibilities

Act as a market-facing and internally facing product partner, collaborating across Sales, Service, Marketing, Operations, IT, and other stakeholders to identify business needs and opportunities within the Salesforce ecosystem
Contribute to the development and execution of product roadmaps for assigned Salesforce feature areas (e.g., Sales Cloud, Service Cloud, Marketing Cloud)
Support targeted outcomes and KPI objectives through prioritized features and technical enablers
Prepare materials and participate in monthly product review meetings with senior product leadership
Apply agile product management practices within assigned product areas
Partner with Product Owners to translate business needs into clear requirements, user stories, and acceptance criteria
Participate in backlog refinement, sprint planning, and feature acceptance activities
Ensure delivered features meet business requirements and align with platform standards
Lead and support feature deployment activities for Salesforce enhancements, including coordination of releases and post-release validation
Partner with Change Management, Training, and Communications teams to ensure successful rollout and adoption of new features
Develop and deliver enablement materials (release notes, job aids, FAQs) for internal users
Monitor adoption and user feedback post-launch and identify opportunities for optimization
Conduct regular competitive and industry analysis, with a focus on CRM and B2B best practices
Participate in user research sessions, including interviews, ride-alongs, and usability testing with internal Salesforce users
Analyze adoption metrics and business performance data to generate insights and inform product decisions
Provide regular product updates to stakeholders through written and verbal communications
Work closely with Engineering, Design, QA, and Salesforce Administration teams throughout the product development lifecycle
Collaborate with Marketing and Enablement teams to support internal launch planning and messaging