Sr Manager, Digital Product (Salesforce)

CVS Health

4d • Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Business Unit: Signify Health Logistics and Travel: US, Remote Position with some travel Position Summary Signify Health is transforming how care is delivered by bringing essential health services into the home and enabling care beyond traditional settings. As we continue to expand our service offerings, we are seeking a Senior Manager, Digital Product to support the strategy, development, and delivery of Salesforce-based solutions across our healthcare organization. You will contribute to product vision and roadmap development while owning execution across the full product lifecycle. Partnering closely with clinical, operational, and technology teams, you will deliver scalable, data-driven solutions across Salesforce (Health Cloud, Service Cloud, Data Cloud/Data 360, Marketing Cloud, Field Service/Home Health), Snowflake, and other internal and third-party platforms.

Requirements

• 7+ years in product management or related roles
• Experience delivering digital products on Salesforce platforms (e.g., Service Cloud, Health Cloud)
• Demonstrated strength in product delivery, business analysis, and stakeholder collaboration
• Experience working in agile environments with cross-functional teams
• Proficiency with Jira for backlog and sprint management, including writing and refining user stories
• Strong analytical, problem-solving, and communication skills
• Strong ownership mindset with ability to drive execution and outcomes
• Ability to frame problems, synthesize insights, and translate them into actionable solutions
• Effective collaboration and influence across cross-functional teams

Nice To Haves

• Experience with Health Cloud, Data Cloud/Data 360, and Marketing Cloud
• Background in healthcare or regulated environments
• Salesforce certifications

Responsibilities

• Product Strategy, Discovery & Roadmap Contribute to product vision and roadmap aligned to business goals and user needs Lead product discovery efforts, including stakeholder interviews and workflow analysis Evaluate opportunities using business value, user impact, and technical feasibility Identify risks, dependencies, and opportunities to improve product performance and scalability
• Product Delivery & Lifecycle Management Own execution across the product lifecycle, from requirements through launch and iteration Translate business needs into clear user stories, epics, and acceptance criteria Manage and prioritize the product backlog in Jira in partnership with engineering and business stakeholders Coordinate and support user acceptance testing (UAT) to ensure solutions meet defined requirements and outcomes Coordinate vendor-related activities, including procurement timelines, dependencies, and deliverables
• Cross-Functional Collaboration & Stakeholder Management Collaborate across product, operations, clinical, and technology teams Communicate product direction, timelines, and tradeoffs clearly to stakeholders at all levels Facilitate working sessions and demos to drive alignment and transparency
• User Experience, Adoption & Continuous Improvement Advocate for user-centered design and intuitive workflows Partner with stakeholders to support go-to-market efforts, training, and change management Gather and synthesize user feedback through pilots, testing, and ongoing engagement
• Solution Design & Process Optimization Contribute to end-to-end solution design across Salesforce and integrated systems Analyze and improve business processes to drive automation, efficiency, and consistency Ensure solutions align with healthcare compliance, security, and data governance standards

Benefits

• This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
• This position also includes an award target in the company’s equity award program.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed