Digital Commerce Growth Manager

GE VernovaSchenectady, NY
1dRemote

About The Position

We are accelerating data-driven growth for our flow parts business. As the Digital Commerce Growth Manager, you will be the primary point of contact for North American customers using our eCommerce channel and the global SME for flow parts digital selling. You’ll analyze customer behavior, run targeted digital campaigns, turning raw data into actionable insights that drive adoption, conversion, and revenue.

Requirements

  • Bachelor's Degree preferrabley in engineering, marketing, business
  • Minimum of 5 years in digital commerce, growth marketing, or commercial analytics in a B2B environment.
  • Minimum of 5 years hands-on proficiency with analytics and commerce tools (e.g., GA4 or Adobe Analytics, Tableau/Power BI, advanced Excel; SQL a plus).

Nice To Haves

  • Background in industrial or energy sectors; familiarity with parts catalogs and entitlement/contracted pricing.
  • Proven ability to turn customer behavior data into insights and run campaigns that deliver measurable revenue impact.
  • Experience defining and managing product bundles/kits and promotional mechanics in eCommerce.
  • Knowledge of SEO for B2B and on-site search optimization.
  • Comfort with data hygiene, segmentation, and basic experimentation design.
  • Experience influencing marketplace-channel growth (promotions, bundles, search placement) in partnership with an operations/platform team.
  • Customer-first mindset with excellent communication; comfortable serving as an external POC and internal advocate for VOC.
  • Cross-functional collaboration skills with Sales, Marketing, Product Line, Pricing, Supply Chain, and DT.
  • Leads complex workstreams, mentors peers, and drives outcomes across functions.

Responsibilities

  • Serve as the primary eCommerce lead for North America, owning the end-to-end customer experience, Voice of Customer (VOC), and issue resolution in close partnership with Sales, Service, and platform teams.
  • Act as the global subject matter expert (SME) for flow parts sales, aligning regions on strategy, commercial offers, operating models, and best practices.
  • Lead end-to-end digital campaign strategy and execution to drive customer acquisition, activation, repeat purchase, and achievement of defined revenue and growth targets.
  • Leverage advanced analytics and customer insights to identify growth opportunities, optimize performance, and implement data-driven improvements across the digital funnel.
  • Partner cross-functionally with Sales, Product, Pricing, Supply Chain, and Platform teams to optimize assortment, availability, pricing, attach rates, and overall commercial performance.
  • Influence and prioritize platform roadmap enhancements based on commercial impact, customer insights, and scalability across regions.
  • Develop and deliver customer and seller enablement content to increase platform adoption, self-service utilization, and customer satisfaction.
  • Track, analyze, and report performance metrics, translating insights into actionable initiatives that drive continuous growth and improved customer outcomes.

Benefits

  • Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
  • Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
  • Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
  • GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs
  • GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.
  • No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program.
  • This document does not create a contract of employment with any individual.
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