Digital Channel Manager

ABC Legal Services

2d•$50,000 - $55,000

About The Position

We are currently in search of a Channel Manager to join our team. As a Channel Manager, you will enable the process for our digital customers. You will play a crucial role in developing relationships with channel partners to drive sales and revenue.

Requirements

Strong written and verbal communication skills.
Strong phone etiquette with customers.
Exhibit strong problem-solving skills and time management capabilities.
A “can do” and “can do now!” attitude.
Highly motivated, self-starter with strong organizational skills.
Strong computer skills.
Strategic thinker who can see problem patterns, ideate solutions, and execute to completion.
Ability to present, communicate, and work effectively with other internal teams.
Strong team player.

Nice To Haves

Recruiting, Marketing or Sales experience is preferred but not required.

Responsibilities

Foster relationships with existing channel partners and clients.
Communicate via phone, email and presentation materials, equipping clients with the necessary tools and knowledge for success.
Monitor performance of existing clients, identifying areas for improvement, and implementing strategies to enhance sales and revenue.
Recruitment of additional users within client offices.
Address client challenges and provide company solutions.
Collaborate with marketing to share customer feedback or insight.
Support conference logistics and other field engagement.
Manage inbound customer requests.
Deliver exceptional client service on a day-to-day basis.
Strive to maintain and increase overall customer satisfaction based on their business needs.