Digital Banking Operations Specialist

Montecito Bank & Trust • Goleta, CA

2d • Hybrid

About The Position

Join Montecito Bank & Trust as a Digital Banking Operations Specialist ! As the largest locally owned community Bank on the Central Coast, Montecito Bank & Trust is committed to our founding principle: to make the communities we serve better places to live and work. We are always looking for talented professionals who are passionate about personalized service, community involvement, and innovation. By joining our team, we are dedicated to your career development and wellbeing, in and out of the workplace. About the Role Montecito Bank & Trust is seeking a full-time Digital Banking Operations Specialist to join the team in our Bank Operations department . As a Digital Banking Operations Specialist, you will deliver a World Class Experience to branch associates and other support departments by assisting in the use and understanding of the Bank’s digital products, including Online Banking and Mobile Banking. You will complete various operational tasks including customer setup, operations review, and transactional processing. The Digital Banking Operations Specialist will also perform system testing of new products and releases. You will be located in Goleta, CA with the opportunity for a hybrid work schedule.

Requirements

• High school diploma or equivalent required.
• A minimum of 1 year up to 3 years of bank operations experience required.
• Wire, ACH, and digital banking experience required.
• Must have extensive knowledge of digital banking systems such web browsers, operating systems, and devices (both desktop and mobile).
• Ability to organize and prioritize work while proactively providing status reports.

Responsibilities

• Provide excellent Digital Banking support for branch associates and support departments.
• Complete assigned operations tasks accurately and efficiently.
• Setup new digital banking customers on various systems.
• Maintain customer files and all required bank documentation.
• Perform system testing and prepare issue cases for new products and releases.
• Communicate openly with peers, supervisors, and managers.
• Adhere to assigned work schedule and attendance record.

Benefits

• Workplace Culture that Values YOU
• Competitive Pay
• Medical, Dental, Vision, & Life Insurance
• 401K Matching/Retirement Planning
• Paid Vacation Time, Sick Time, Federal Holidays, & Volunteer Time
• Associate Bank Accounts
• Bank Gatherings, Events, & Associate Engagement Activities
• Individual pay is based on a multitude of factors, including candidate’s experience, knowledge, skills, and abilities needed to perform in the position and pay equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees