Digital Account Manager

Grandir Solutions • Madison, WI

4d • Hybrid

About The Position

As a Digital Account Manager at Grandir Solutions, you’ll be in a client facing role – responsible for managing client accounts, executing marketing strategies, and ensuring successful outcomes for our clients. This role requires a proactive individual with a strong sense of urgency, an eye for detail, and the ability to lead projects from inception to completion. The ideal candidate is passionate about digital marketing, has experience across key platforms like Google and Meta, and possesses the drive to consistently exceed client expectations. Our small team needs a talented individual who can take care of our clients!

Requirements

• 2+ years of experience in digital marketing, SEO, social media, account management, or a related field
• 2+ years of experience with client/account stakeholder management
• Experience in a post-sales account management capacity OR experience in full life cycle sales with interest and passion to focus on post-sales account management
• Self-starter with a growth mindset and the ability to take immediate, decisive action
• High attention to detail and a perfectionist approach to project management & customer journey mapping
• Excellent communication skills, (written and verbal) with a customer obsessed mindset and demonstrated ability of earning trust and building strong client relationships
• Proven expertise/knowledge in SEO and Google Business Profile (preferred)
• Strong understanding of social media marketing and content strategy (preferred)

Nice To Haves

• Proven expertise/knowledge in SEO and Google Business Profile (preferred)
• Strong understanding of social media marketing and content strategy (preferred)

Responsibilities

• Manage a portfolio of SMB clients, developing and implementing tailored digital marketing strategies across SEO, AIO, PPC, SEM, content marketing, and social media campaigns.
• Lead consultative client meetings and presentations leveraging campaign performance data and detailed reports that demonstrate ROI and inform expansion opportunities.
• Onboard, nurture, retain, grow, and expand client account relationships.
• Analyze and leverage data to monitor campaign performance and optimize strategies for maximum ROI.
• Collaborate with internal marketing, design, and operations teams to ensure seamless and cohesive execution and delivery, resulting in optimal client satisfaction.

Benefits

• Competitive salary based on experience
• Opportunities for rapid professional growth and development
• Hands on training & development including but not limited to Semrush Local SEO digital training course and AM Internal Playbook for customer journey mapping
• A collaborative and supportive team culture
• Annual incentives/offsite trip (in years past we've done Scottsdale and Playa Del Carmen)
• 12+ days of PTO in year 1
• Free gym & sauna access

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees