Digital Account Manager

Brave Bison•London, CA

About The Position

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we’re underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We’re a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. New platforms, new behaviours, new audiences, new trends, new technologies, new regulations—our clients’ worlds get more complex daily. Their agency partnerships shouldn’t. It’s our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That’s why we make it our mission to capitalise on complexity for our clients—across consultancy, capability and execution—by crafting dynamic digital solutions that outpace tomorrow’s challenges. With over 20 years experience growing our clients’ businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients’ world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity.

Requirements

Min 2 years’ experience in online marketing channels, particularly Paid Media & SEO.
Highly motivated, undaunted by rewarding hard work and passionate about digital.
Good knowledge of analytics.
Proficient in Microsoft Office, particularly Excel and PowerPoint.
Excellent persuasive written skills and a keen eye for detail.
Impeccable project management skills.
Able to work to deadlines and prioritise and manage time across multiple workstreams.
Excellent interpersonal and communication skills.
Experience of proactively identifying new business opportunities, problem solving and creative thinking.
Confident at developing new relationship

Responsibilities

Working directly with clients to plan, forecast and implement online campaigns
Regular reporting and presenting of campaign performance across multiple channels (e.g., PPC, SEO, Display & Social Media).
Analyse campaign results and related data to identify opportunities.
Work directly with the delivery teams to plan and deliver campaigns.
Support and lead (where necessary) the delivery teams with performance forecasting.
Lead in the management of day-to-day communications with the client.
Ensure roadmaps are kept up to date and shared regularly with the client.
Maintain a thorough understanding of your clients’ sector and market trends.
Identifying the clients’ need for other services and up/cross-sell relevant
Maintaining the agency’s high client retention rate by developing and fostering long lasting client relationships.
Manage monthly client billing, liaising with finance to ensure accuracy.
Contribute to new business pitches, working with Account Director and delivery teams

Benefits

Dynamic working:To keep that work-life harmony in check, we're flexible on where and when you work
Private medical insurance:To keep you fighting fit and give you and your family peace of mind.
Income protection:We know it feels good to be covered, just in case.
Calm Subscription:Now more than ever, it’s important to mind your mind!
25 days annual leave:This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
Christmas closure:No need to save holiday days for the Christmas closure period. It's on us!
Birthdays off:One extra day to celebrate your big day
Summer hours:Between June and Aug we finish at 15.00 every Friday.
Online coaching and mental health support:Unlimited via OpenUp
Remote Working:Work abroad for up to one month a year.
Performance & Salary: Reviewed twice a year for everyone.