Digital Accessible Document Specialist (SO# 433A-B)

Tri-Force Consulting Services, Inc.•Philadelphia, PA

18h•Hybrid

About The Position

We are seeking a Digital Accessible Document Specialist to support accessibility compliance across City departments. This role focuses on remediating, creating, and validating digital documents to meet accessibility standards such as WCAG 2.1 AA and PDF/UA. The ideal candidate will have strong hands-on experience in PDF tagging, document structure optimization, and accessibility compliance, along with the ability to guide teams in producing accessible content independently.

Requirements

3+ years of experience in digital document accessibility remediation
Strong expertise in: PDF tagging and reading order Accessible forms and document structure
Advanced proficiency with: Adobe Acrobat Pro (Accessibility tools, Tags panel, Reading Order) CommonLook PDF Validator PAC (PDF Accessibility Checker)
In-depth knowledge of: WCAG 2.1 AA PDF/UA (ISO 14289) Section 508 ADA Title II

Nice To Haves

Experience working with government or public sector accessibility standards
Ability to create documentation, templates, and training materials
Strong communication and stakeholder collaboration skills

Responsibilities

Audit, remediate, and validate digital documents (PDFs, Word, Excel, PowerPoint, and forms) for accessibility compliance
Ensure adherence to WCAG 2.1 AA, PDF/UA, and Section 508 standards
Use tools like Adobe Acrobat Pro, CommonLook, and PAC (PDF Accessibility Checker)
Develop and maintain accessible document templates, style guides, and remediation workflows
Perform quality assurance reviews on departmental documents
Track remediation progress and report compliance status
Collaborate with Accessibility Architect and Digital Services teams
Train and support internal staff on accessible document best practices

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