Digital Accessibility Coordinator

City of Vancouver

54d•Hybrid

About The Position

The City of Vancouver is an excellent place to build your career. If you’re looking to do meaningful work alongside talented colleagues in a forward-thinking organization, this could be the place for you. If who we are speaks to you, and if you’re the type of person who is interested in joining a team whose work impacts ensuring people of all ages and abilities have access to participate in their local government invested in the community receives meaningful and accessible information and services then the City of Vancouver may be for you. We’re currently recruiting for a Digital Accessibility Coordinator. The primary responsibilities for the job are to support the City’s commitment to digital accessibility. This role is crucial in ensuring compliance with accessibility standards and regulations, ensuring equitable access for individuals with disabilities, and empowering stakeholders to create inclusive digital content. The Coordinator position supports web accessibility compliance, advises on best practices, and provides content remediation support. They provide content creators with the knowledge and tools they need to address accessibility issues. It also involves creating web and social media content. This is a full-time, regular, non-exempt position. The schedule for this position is M-F, 8am to 5pm. At this time, this position is eligible for telework or hybrid schedule. As with all routine telework positions, employees may be required to come into the office on occasion based on business needs. Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the City cannot support ongoing telework from other locations. Open until filled. First review of applications on January 5, 2026.

Requirements

Three (3) years This position requires knowledge and experience generally obtained through a BA degree in computer science, educational technology, communications, or a related field, or similar certified coursework in applicable fields of study and at least three years of related work experience.
Bachelor’s Degree
Equivalent combinations of education and experience may be considered.
Microsoft Office 365 software (Word, Excel, PowerPoint, OneDrive) – intermediate
Adobe Creative
WordPress – advanced
Accessibility tools – intermediate
Knowledge of web accessibility standards, including WCAG 2.1 AA (Web Content Accessibility Guidelines).
Three or more years of experience in digital accessibility evaluation, compliance, or web content development with an accessibility focus.
Knowledge of scripting languages and frameworks that impact accessibility.
Experience with analytics tools such as Google Analytics.
Basic foundation of knowledge and skills in technology, websites, social media and related tools
Familiar with writing style guidelines such as AP Style.
Experience with learning management systems and content management systems with accessibility in mind.
Use page builder tools in a content management system.
Explain accessibility concepts to non-technical audiences, including content creators, designers, developers, and administrators.
Analytical and problem-solving skills to identify and resolve accessibility barriers.
Review, assess, and recommend remediation strategies for accessibility issues in documents (PDFs, Word, PowerPoint) and multimedia content (audio, video).
Demonstrate a commitment to valuing differences among people and to being inclusive.
Show the utmost respect for others, and act as a team player.
Promote safety as a guiding principle and a regular practice in accomplishing work by focusing on safe practices and complying with safety and health policies and procedures.
Recognize unsafe conditions which may be hazardous to an employee or to the public.
Works in safe and responsible manner; not putting self or others at risk.
Complies with applicable policies and procedures including but not limited to using personal protective equipment, observing warning signs, learning about potential hazards, and reporting all unsafe conditions.
This position is subject to successful completion of a pre-employment reference check and a basic criminal background check.

Nice To Haves

Certified Professional in Accessibility Core Competencies (CPACC)

Responsibilities

Apply web accessibility standards, including WCAG 2.1 AA (Web Content Accessibility Guidelines) to the City’s digital communication channels.
Manage content within the content management system to ensure quality and accuracy.
Create work plans for projects related to new and existing content.
Write, edit, and publish for the web and other digital channels.
Collaborate with staff to audit content and implement required changes.
Conduct manual accessibility evaluations using assistive technologies.
Builds structured, accessible, search-optimized content.
Prepare images for web and use in a variety of digital channels.
Advise and create accessible content for social media.
Assist with developing training materials related to digital accessibility.
Apply continuous improvement methodologies to analyze and understand existing processes and workflows.
Perform other duties and responsibilities as assigned.
Generate reports and analytics related to digital accessibility.