Digital Accessibility Coordinator (Program Coordinator I)

Utah State University•Logan, UT

About The Position

Overview The Digital Accessibility Coordinator (Program Coordinator I) supports the Digital Accessibility Officer by coordinating digital accessibility efforts across the university. This role assists with implementing accessibility best practices across a variety of platforms, including university video services, social media, learning management systems, and web content management systems. Through collaboration with faculty and staff, the Digital Accessibility Coordinator helps advance accessible digital content and supports institutional compliance with accessibility standards. Responsibilities Digital Accessibility Review and Remediation Support — 40% Review and audit digital content (websites, documents, videos, and other media) for accessibility using a combination of automated tools and manual evaluation techniques. Support remediation efforts by assisting with or advising on fixes for identified accessibility issues. Apply accessibility standards and best practices across university platforms in collaboration with faculty, staff, and other partners. Consultation, Outreach, and Training — 25% Provide consultation and support to faculty and staff on digital accessibility questions and best practices. Assist with outreach and training efforts to promote awareness of accessibility standards, resources, and best practices among faculty, staff, and student employees. Compliance Support, Documentation, and Reporting — 20% Support institutional compliance with accessibility policies and standards such as the Electronic and Information Technology Accessibility Policy, the Electronic and Information Technology (EIT) Accessibility Standards, and the USU Video and Audio Accessibility Standard. Assist in developing and maintaining documentation, workflows, and guidance related to digital accessibility processes. Aid in creating and maintaining reports related to digital accessibility efforts, including tracking captioning usage and expenditures. Collaborate with vendors and system administrators to support accessible digital platforms. Content Inventory — 10% Help identify, catalog, and update inventories of digital content, including documenting the departments or staff responsible for that content. Maintain and update materials on the department website. Special Projects — 5% Assist with other special projects and responsibilities as assigned. Qualifications Minimum Qualifications: Associate degree plus two years of related work experience; or a bachelor’s degree in a related field; or an equivalent combination of education plus experience is required. Relevant fields may include Special Education, Technical Communication, Information Technology, Computer Science, etc. Preferred Qualifications: Experience with digital accessibility tools like screen readers, accessibility checkers, and captioning software. Commitment to professional development in keeping up to date with new accessibility technologies, standards, and regulations. Experience working in higher education or a large, complex organization. Familiarity with HTML. Knowledge, Skills, and Abilities: Ability to communicate effectively and professionally with faculty, staff, and campus partners across a variety of roles and technical backgrounds. Ability to work independently while also collaborating as a member of a professional team. Ability to establish and maintain strong working relationships across diverse campus constituencies. Strong organizational and time-management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines. Ability to problem-solve and apply critical thinking skills to accessibility-related challenges. Ability to quickly learn, adapt to, and troubleshoot new technologies and digital platforms. Ability to gain proficiency in multiple tools, systems, and content types while supporting a variety of projects. Ability to learn and apply basic HTML and other technical concepts as needed. Evidence of good interpersonal, written, and verbal communication skills. Strong project management and organizational skills. Knowledge of digital accessibility standards and guidelines (e.g., WCAG, Section 508, ADA). Required Documents Along with the online application, please attach: Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV” Cover letter to be typed/pasted at the end of your application Document size may not exceed 10 MB. Advertised Salary Minimum $46,100, commensurate with experience, plus excellent benefits ADA Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. University Highlights Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact. USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state. Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies ’ long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women’s volleyball, three consecutive Mountain West tournament titles in women’s soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement. Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated . We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or [email protected] . updated 12/2025 Notice of Non-discrimination In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law. Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities. In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies: Matthew Pinner Executive Director Civil Rights & Title IX Office [email protected] 435-797-1266 | Old Main Rm. 401D 1475 Old Main Hill, Logan, UT 84322 Cody Carmichael Title IX Coordinator [email protected] 435-797-1266 | Old Main Rm. 402D 1475 Old Main Hill, Logan, UT 84322 For further information regarding non-discrimination, please visit crtix.usu.edu or contact: U.S. Department of Education Denver Regional Office 303-844-5695| [email protected] U.S. Department of Education Office of Assistant Secretary for Civil Rights 800-421-3481 | [email protected] updated 10/2025

Requirements

Associate degree plus two years of related work experience; or a bachelor’s degree in a related field; or an equivalent combination of education plus experience is required.
Relevant fields may include Special Education, Technical Communication, Information Technology, Computer Science, etc.
Ability to communicate effectively and professionally with faculty, staff, and campus partners across a variety of roles and technical backgrounds.
Ability to work independently while also collaborating as a member of a professional team.
Ability to establish and maintain strong working relationships across diverse campus constituencies.
Strong organizational and time-management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
Ability to problem-solve and apply critical thinking skills to accessibility-related challenges.
Ability to quickly learn, adapt to, and troubleshoot new technologies and digital platforms.
Ability to gain proficiency in multiple tools, systems, and content types while supporting a variety of projects.
Ability to learn and apply basic HTML and other technical concepts as needed.
Evidence of good interpersonal, written, and verbal communication skills.
Strong project management and organizational skills.
Knowledge of digital accessibility standards and guidelines (e.g., WCAG, Section 508, ADA).

Nice To Haves

Experience with digital accessibility tools like screen readers, accessibility checkers, and captioning software.
Commitment to professional development in keeping up to date with new accessibility technologies, standards, and regulations.
Experience working in higher education or a large, complex organization.
Familiarity with HTML.

Responsibilities

Review and audit digital content (websites, documents, videos, and other media) for accessibility using a combination of automated tools and manual evaluation techniques.
Support remediation efforts by assisting with or advising on fixes for identified accessibility issues.
Apply accessibility standards and best practices across university platforms in collaboration with faculty, staff, and other partners.
Provide consultation and support to faculty and staff on digital accessibility questions and best practices.
Assist with outreach and training efforts to promote awareness of accessibility standards, resources, and best practices among faculty, staff, and student employees.
Support institutional compliance with accessibility policies and standards such as the Electronic and Information Technology Accessibility Policy, the Electronic and Information Technology (EIT) Accessibility Standards, and the USU Video and Audio Accessibility Standard.
Assist in developing and maintaining documentation, workflows, and guidance related to digital accessibility processes.
Aid in creating and maintaining reports related to digital accessibility efforts, including tracking captioning usage and expenditures.
Collaborate with vendors and system administrators to support accessible digital platforms.
Help identify, catalog, and update inventories of digital content, including documenting the departments or staff responsible for that content.
Maintain and update materials on the department website.
Assist with other special projects and responsibilities as assigned.