Dialysis Support and Home Patient Specialist
About The Position
Champion Healthcare Solutions is seeking a reliable and detail-oriented Home Patient Specialist to support the processing and coordination of home patient orders. This position plays a key role in ensuring accurate order entry, timely scheduling, and professional communication with patients, nurses, dialysis partners, and shipping carriers while maintaining strict patient confidentiality. This role operates in a fast-paced environment with quick turnaround times, requiring strong organizational skills and the ability to prioritize tasks efficiently.
Requirements
- High school diploma or equivalent
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Professional communication skills (phone & email)
- Basic to intermediate computer skills (Excel, data entry, email)
Nice To Haves
- Experience with Salesforce and/or Microsoft Dynamics 365 preferred
- Healthcare, medical, or DME experience preferred (not required)
- Understanding of patient confidentiality standards preferred
Responsibilities
- Perform high-volume, accurate order entry for all home patient orders
- Track order status, shipments, and completion using spreadsheets
- Manage inbound calls and emails with professionalism and urgency
- Schedule orders to meet tight turnaround times
- Communicate with Registered Nurses (RNs) and healthcare teams
- Collaborate with dialysis partners to provide updates and resolve escalations
- Review and match purchase orders (POs) to patient orders
- Verify all order details for accuracy before processing
- Maintain strict patient confidentiality at all times
- Support general administrative and team tasks as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
