DevOps Manager

Lexipol LLC • Frisco, TX

4d • Remote

About The Position

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.
Working at Lexipol means making a difference – day in and day out.
Lexipol is searching for a hands-on DevOps Manager to lead and support our DevOps initiatives, with a strong focus on security, SOC2 compliance, and reliable infrastructure across both cloud and physical data center environments. This role blends leadership with execution, requiring someone who is equally comfortable guiding a team and rolling up their sleeves to solve complex technical challenges.
The DevOps Manager will work closely with engineering and cross-functional teams to build, deploy, and maintain scalable, secure infrastructure while driving operational excellence. This is a remote position with some travel to the corporate office in Frisco, TX, #LI-Remote.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• Proven experience in a DevOps or SRE role with hands-on expertise in cloud infrastructure, particularly AWS (API Gateway, Lambda, MySQL).
• Experience supporting SOC2 environments and applying strong security practices.
• Experience leading or mentoring engineers, with the ability to balance hands-on work and team development.
• Strong experience with DevOps and SRE practices, cloud platforms (AWS preferred; Azure/GCP a plus), infrastructure as code, and automation tools.

Nice To Haves

• Experience implementing performance and reliability testing practices (including chaos testing).
• Built or supported internal tools and platforms to improve developer productivity.
• Experience with incident management across L1–L3 support models.
• Track record of improving system reliability while reducing operational costs.

Responsibilities

• Lead by example as a player-coach, actively contributing to infrastructure design, automation, and incident response.
• Partner with engineering teams to improve system reliability, scalability, and deployment velocity.
• Support and guide day-to-day DevOps operations while mentoring team members.
• Design, build, and maintain scalable infrastructure across development, QA, and production environments in AWS and co-location facilities.
• Collaborate with developers and architects to select appropriate cloud resources, balancing performance, cost, and security.
• Continuously improve infrastructure through automation and best practices.
• Build, optimize, and maintain CI/CD pipelines to enable fast, reliable releases.
• Drive automation efforts across infrastructure provisioning, configuration management, and deployments.
• Identify opportunities to reduce manual processes and improve efficiency.
• Monitor system performance and availability, ensuring high uptime and rapid issue resolution.
• Participate in on-call rotations and lead incident response efforts when needed.
• Develop and maintain runbooks, documentation, and post-incident reviews to improve operational maturity.
• Help reduce MTTR through proactive monitoring and process improvements.
• Implement and maintain security best practices across infrastructure and systems.
• Support SOC2 compliance efforts, including audit readiness, logging, and traceability.
• Manage and enhance SIEM tools and monitoring solutions to ensure visibility into system health and security.
• Mentor and develop DevOps engineers, fostering a culture of ownership and continuous improvement.
• Collaborate cross-functionally with Engineering, QA, Data, and Business Systems teams to align priorities and solutions.
• Act as a trusted partner to stakeholders, helping translate business needs into technical solutions.

Benefits

• Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees