Development Operations Coordinator (closed 01.12.25)

FIRE•Philadelphia, PA

88d•$50,000 - $60,000•Hybrid

About The Position

This position will be based in Philadelphia, Pennsylvania. FIRE operates on a hybrid work schedule that allows for a mix of in-the-office and remote work for eligible employees. At certain times of the year, full time office work may be required. This position is not eligible for fully remote work. About FIRE The Foundation for Individual Rights and Expression’s mission is to defend and sustain the individual rights of all Americans to free speech and free thought — the most essential qualities of liberty. FIRE educates Americans about the importance of these inalienable rights, promotes a culture of respect for these rights, and provides the means to preserve them. Position Description FIRE is looking for someone who brings persistence and precision to administrative work — understanding that excellence in the details fuels our larger mission. The Development Operations Coordinator ensures the smooth execution of all fundraising operations. This role oversees administrative processes and data management that support fundraising and donor stewardship. The ideal candidate is organized and maintains high standards and attention to detail, even in routine tasks. Duties include, but are not limited to: Overseeing administrative processes for the Development department Maintaining and improving systems and workflows to support efficient fundraising and stewardship activities Overseeing donor acknowledgment processes, ensuring timely and accurate receipts and thank-you communications Coordinating with the accounting team to ensure accurate gift-processing workflows and documentation Ensuring accurate donor records, activity tracking, and correspondence in Salesforce Assisting the annual giving director with the direct mail program, membership program, acquisition efforts, and campaign tracking Performing various administrative duties, including mailing letters, shipping promotional items, paying vendors, and creating gift agreements Serving as the primary liaison between Development and the Data and Accounting teams Supporting team members in using data effectively for personalized stewardship, prospect management, and campaign planning Serving as the primary point of contact for donors who need to update their contact information or communication preferences Managing online donations, updating the member portal, and fulfilling FIRE member benefits Creating and executing standard operating procedures (SOPs) for recurring processes such as monthly and annual giving programs Identifying automation and AI opportunities to improve efficiency Collaborating across the Development team to advance departmental goals Special projects as needed This position has an immediate start date. The role involves minimal travel, with night and weekend work rarely required. Qualifications A successful candidate will have a strong work ethic, be a self-starter, and work well independently. This role requires someone who takes pride in accuracy and consistency, ensuring that even the smallest details are handled with care. Most importantly, the candidate must demonstrate knowledge of and passion for FIRE’s mission. A candidate must also demonstrate: Two or more years of experience in operations or administrative roles The ability to work independently, manage multiple tasks, and meet deadlines Strong organizational skills Experience with Salesforce or another CRM is highly preferred but not required

Requirements

Two or more years of experience in operations or administrative roles
The ability to work independently, manage multiple tasks, and meet deadlines
Strong organizational skills
Knowledge of and passion for FIRE’s mission

Nice To Haves

Experience with Salesforce or another CRM is highly preferred but not required

Responsibilities

Overseeing administrative processes for the Development department
Maintaining and improving systems and workflows to support efficient fundraising and stewardship activities
Overseeing donor acknowledgment processes, ensuring timely and accurate receipts and thank-you communications
Coordinating with the accounting team to ensure accurate gift-processing workflows and documentation
Ensuring accurate donor records, activity tracking, and correspondence in Salesforce
Assisting the annual giving director with the direct mail program, membership program, acquisition efforts, and campaign tracking
Performing various administrative duties, including mailing letters, shipping promotional items, paying vendors, and creating gift agreements
Serving as the primary liaison between Development and the Data and Accounting teams
Supporting team members in using data effectively for personalized stewardship, prospect management, and campaign planning
Serving as the primary point of contact for donors who need to update their contact information or communication preferences
Managing online donations, updating the member portal, and fulfilling FIRE member benefits
Creating and executing standard operating procedures (SOPs) for recurring processes such as monthly and annual giving programs
Identifying automation and AI opportunities to improve efficiency
Collaborating across the Development team to advance departmental goals
Special projects as needed