Development Officer, Operations
About The Position
Reporting to the Deputy Director of Development and accountable to the Chief Development Officer for certain functions, the Development Officer, Operations is a key member of the Development team. This position advances the mission of the Clinton Foundation by leading various operational and administrative functions, and other projects in support of the team. Key functions of this position include ensuring the efficient and accurate management of donor data, revenue tracking and donation administration through extensive use of the Foundation’s CRM database, and other administration functions. This role manages the tracking of donor acknowledgements, and is responsible for managing development team expenses, keeping internal databases updated, and assisting in the development of briefings and memoranda as requested and required.
Requirements
- Bachelor's degree required
- At least 3 years of professional experience in the field in positions of increasing responsibility required
- Understanding the fundamentals of a Development office and a charitable foundation
- Significant Data management and list management experience
Nice To Haves
- Experience in non-profit environment with similar responsibility preferred
Responsibilities
- Oversees the processing and proper recording of gifts and pledge fulfillment
- Prepares gift, pledge, sponsorship, and/or grant agreements, and invoicing
- Assists the CDO and Directors on partnership, major gifts and endowment pledge fulfillment, including reporting, pledge reminders, and other donor communications regarding same
- Prepares the necessary data files of gift receipt letters and appropriate acknowledgement letters according to established procedures
- Builds and manages tracking for contracts, sponsor benefits, and gifts
- Maintains and updates a high-quality donor database that supports the goals and objectives of the department with respect to fundraising and relationship management
- Liaises with others on the team to manage the CRM Database to implement and oversee data entry procedures, data hygiene practices, and database integrity
- Regularly audits and updates donor data to ensure accuracy and reliability
- Assists CDO, Directors, and others in producing routine gift & special revenue reports
- Serves as a resource to Development team in the preparation of CRM queries and lists for various purposes, segmentations, and data file preparation as requested; trains other Development staff members to do likewise
- Updates financial filings and materials, i.e. W-9s and other documents
- Processes DAF/Foundation letters
- Maintains and updates various Development team forms, instructions, etc.
- Coordinates Development team office operations, including team meetings, incoming emails, correspondence and calls directed to the Department
- Utilizes data to assist the development team in managing and growing the donor pipeline
- Coordinates physical and digital development outreach including event invitations, physical mailings, and email mail merges
- Supports administrative functions of the Chief Development Officer, including scheduling, coordinating travel logistics, managing expenses, updating internal databases, and responding to written and telephone inquiries
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
