Development Manager

Goodwill Greater Milwaukee & Chicago•Chicago, IL

About The Position

The Development Manager builds, manages, and grows the annual giving program by securing financial support from current and prospective mid-level and major donors through various communication, solicitation, and stewardship strategies. RESPONSIBILITY LEVEL: The Development Manager builds, manages, and grows the annual giving program by securing financial support from current and prospective mid-level and major donors through various communication, solicitation, and stewardship strategies. Key responsibilities include developing direct mail appeals, managing monthly giving programs, and supporting the employee giving program. Additionally, The Development manager will be tasked with researching and analyzing potential donors, personally soliciting individuals, planning and executing donor events and engagement activities, and overseeing all related stewardship materials and communications. Typically works on projects and initiatives that span 1-2 years and focuses on the creation of mid-level donor strategies, systems, processes and programs.

Requirements

Associates Degree or experience equivalency, and a minimum of 7 years experience. A minimum of 5 years specifically in fundraising and annual fund managerial experience preferred.
The role will periodically require travel throughout the region between Milwaukee and Chicago; it will also include special events that may take place in the evenings and/or weekends.
Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs.
Values Differences: Creates an environment where differences are openly shared, embraced and incorporated into the team s activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps other understand the value diversity brings to the business.
Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders.
Situational Adaptability: Sets an example of adaptability, adapting and shifting priorities in response to clients, constituents, or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands.
Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading other to persist in achieving results despite setbacks or obstacles.
Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the team s work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities.
Job requires the following: remain stationary for sustained periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment or review thoroughness of work; ability to communicate with others and exchange information.

Responsibilities

Builds, and manages the annual giving program by securing annual financial support from mid-level and major donors to meet budgeted goals. Develops comprehensive communication and solicitation strategies involving direct mail, email, phone, personal visitation, and events focused on shaping a sustainable pipeline of annual support, with the goal of building a robust donor pipeline
Leads fundraising projects, monthly giving programs, special appeals, Peer-to-Peer fundraising, ourside events and other elements that support the annual fund, including the New Lives Luncheon.
Manages a portfolio of prospects and midlevel donors.
Conducts research and analysis of current and prospective, individual and family foundation donors, their capacity and philanthropic interests. Implements a prospect identification, portfolio assignment, and tracking process as needed
In partnership with the Marketing and Communications team, manages and maintains internal and external materials, such as procedures and processes, collateral and communications including print, email, and social media.
Works in partnership with the Community Engagement team as appropriate to align on Goodwill goals and external engagement opportunities.
Leading and Developing Talent: May provide training to coworkers or others in the organization.
Project and Change Management: Manages low to moderately complex projects within the department. Articulates intended outcomes, effectively plans work for self and others, gives direction, resolves issues, and holds other accountable. May serve in formal project roles such as team member or subject matter expert. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change. Assesses impact when managing projects. Communicates effectively with stakeholders. Plan appropriately to meet the needs of impacted individuals.
Problem Solving: Light supervision; works independently. Work review limited to final product. Solves highly complex problems. Identifies key barriers/core problems and applies problem solving skills to deal creatively with complex situations.
Technical Skill: Expert knowledge of particular field of specialization. Advanced knowledge of organization s technologies and practices.
Community Engagement: Understands social trends driving Goodwill's community engagement initiatives, and champions initiatives. Is aware of Goodwill s community partner organizations and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.
Responsible for completing other duties/responsibilities as assigned.