Development Coordinator

Rock and Roll Hall of Fame & Museum • Cleveland, OH

8d • $46,000 - $56,000 • Onsite

About The Position

The Development Division at the Rock & Roll Hall of Fame oversees Philanthropic Giving (Major Gifts, Foundation/Corporate and Government, Annual Fund), the Museum 2.0 Campaign, Board of Trustees, and Rock Hall Membership Program. The Development Coordinator reports to the Director of Board & Campaign Giving and provides support for the areas of VIP and Board relations, donor prospect research and administration, and foundation application preparation. The Development Coordinator will also provide backup when needed for donor data input, solicitation, and acknowledgment process.

Requirements

• Ability to read and demonstrate basic oral, written, mathematical and manual skills. Ability to communicate and be articulate in standard English.
• High school graduate and equivalent professional experience (bachelor’s degree in related field preferred.)
• A minimum of two (2) years of customer service experience, preferably in a cultural arts or not-for-profit environment. Prior membership and/or development experience helpful.
• Excellent listening and communication skills, including written and oral.
• Strong attention to detail.
• Positive, outgoing approach and enjoys interacting with members and the public.
• Willingness to learn and take initiative and manage multiple tasks and projects at a time.
• A professional, proactive, and resourceful style with the ability to work independently without close oversight.
• Demonstrates excellent problem-solving and decision-making skills.
• Regularly communicate status of assignments; organize and prioritize tasks; meet deadlines.
• Exceptional interpersonal skills.
• Understands implicitly how to work with different people, approaches others in a positive manner, and builds solid long-term relationships with key stakeholders inside and outside the organization.
• Computer Literate: Microsoft Products with strength in MS Excel and MS PowerPoint; Nonprofit CRM, ticketing platform, or Salesforce experience is a plus.
• Ability to work independently without close oversight, and as a team player who will engage productively with others at varying levels of seniority within and outside the organization.
• A professional and resourceful style; willingness to take initiative, manage multiple tasks and projects at a time; and willingness to learn.
• Thinks of the big-picture and considers the impact of decisions across the institution as a whole.
• Understands implicitly how to work with different people and various working styles across the organization.
• Sets a strong example for others by initiating collaboration and working consistently in a collegial manner.
• Encourages teamwork and anticipates and removes obstacles to effective teamwork; seeks to resolve conflicts as they arise.
• Approaches others in a positive manner and builds solid long-term relationships with key stakeholders inside and outside the organization.
• Ability to work at least 40 hours per week; primarily Monday – Friday, approximately 8:30 am to 5:00 pm, with occasional evenings, weekends, and holidays. Ability to work rotating shifts and on short notice.

Nice To Haves

• Prior membership and/or development experience helpful.
• Nonprofit CRM, ticketing platform, or Salesforce experience is a plus.
• bachelor’s degree in related field preferred.

Responsibilities

• Provides high-level administrative support to the Development division.
• Anticipates and prepares background and presentation materials for internal/external meetings, solicitations and development activities.
• Provides special handling to VIPs, donors, board members/trustees and Rock Hall members for special events, concerts and tours.
• Assists in all aspects of the planning and execution of department-related fundraising and cultivation events, special projects and initiatives.
• Assist in the preparation and editing of grant applications and annual foundation reports.
• Assist in the creation and distribution of an annual donor impact report.
• Maintain the Development calendar and Development Priorities for the Rock Hall Global Calendar.
• Provide backup when needed for donor data input, solicitation and acknowledgment process.
• Research and create donor profiles as needed.
• Assist with tri-annual board activities including committee meetings, full board meetings, trustee on-boarding, and the annual board retreat – planning, implementation, execution and follow up.
• Assist with the preparation and execution of board mailings and email communications and tracks RSVPs for events.
• Enter board, donor and member data consistent with Rock Hall policies and procedures.
• Assist with verification and tracking of data entry to ensure accuracy of information.
• Supports board engagement and cultivation.
• Arrange meetings, document next steps, create materials and presentations for prospects.
• Work with Dir. of Board Giving to prepare pitch decks, research profiles, and pledge forms for prospects and donors.
• Assist with tracking and reconciliation of Campaign pledges and associated anticipated payments.

Benefits

• The Rock Hall offers a generous benefits package including 4 plan options for health insurance, dental, vision, life insurance, long-term and short-term disability.
• Other perks include employer paid parking, 403b retirement plan, and yearly paid time off including: 14 paid holidays, 15 vacation days, 12 sick days, 3 personal days, and 32 hours of paid volunteer time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees