Developer Solution Architect, Incubation

Axis Communications • Chelmsford, MA

10d • Onsite

About The Position

Axis is seeking an experienced and highly skilled Developer Solution Architect to join our growing Incubation team in the Americas. This role offers a unique opportunity to drive the evaluation and adoption of a new developer-focused data pipeline service. Positioned at the intersection of Strategy, Product, Developer Services, and Partner Success, this is a high-impact role focused on enabling developer success and shaping early-stage product direction. The ideal candidate will bring a strong technical background in cloud platforms, SaaS, or developer services companies, ideally in a pre-sales, solution architecture, or developer relations/advocacy capacity combined with a passion for working directly with developers to accelerate adoption and deliver meaningful product insights. This role is based in our Chelmsford, MA office; remote consideration for the right candidate living proximate to an international airport and willing to perform job responsibilities during Eastern Time Zone business hours.
Who is your future team? You will be part of the Incubation team, a cross-functional group focused on evaluating, refining, and bringing innovative solutions to market. The team collaborates closely with Product Management, Developer Services, and Go-to-Market stakeholders to ensure successful product validation and adoption. This team operates in a fast-paced, exploratory environment where feedback loops, experimentation, and developer engagement are critical to success.
What you’ll do here as a Developer Solution Architect? Drive the evaluation and adoption of a new developer-focused data pipeline service Lead developer onboarding and evaluation processes, guiding prospects through setup, testing, and early production use Support hands-on proof-of-concepts (POCs) and pilot programs to accelerate time-to-value Act as a trusted technical advisor during the evaluation phase Serve as the “voice of the developer” by identifying friction points, gaps, and opportunities Analyze and document recurring challenges across the developer journey, including platform and service limitations Deliver structured feedback and evaluation summaries to Product and Leadership teams Enhance developer experience by improving onboarding flows, documentation, and technical resources Develop reusable technical assets such as reference architectures, scripts, and sample implementations Support developer workshops and technical enablement initiatives Partner with Go-to-Market teams to create technical narratives, demos, and proof points for developers, ISVs, and system integrators Contribute to reporting on program progress, KPIs, and emerging opportunities Represent Axis at industry events, trade shows, and developer forums

Requirements

• Strong hands-on experience with cloud platforms (e.g., AWS, Azure, GCP)
• Proficiency working with APIs, data pipelines, and developer tools
• Ability to quickly understand and clearly explain complex technical systems
• Experience supporting developer-facing products or services (e.g., SaaS platforms, APIs)
• A problem-solving mindset with a passion for working directly with developers
• Strong analytical skills with the ability to identify true product gaps versus feature requests
• Excellent written and verbal communication skills
• Ability to translate detailed technical feedback into executive-level insights
• Self-motivated, collaborative, and outcome-oriented approach to work
• Comfort working in fast-paced, ambiguous, and early-stage environments
• Bachelor’s degree in Computer Science or a related technical field
• 7+ years of experience in cloud-based software development environments

Nice To Haves

• Experience contributing to or supporting incubation or early-stage product initiatives (preferred)
• Background in data services, computer vision, or AI/ML pipelines (preferred)

Responsibilities

• Drive the evaluation and adoption of a new developer-focused data pipeline service
• Lead developer onboarding and evaluation processes, guiding prospects through setup, testing, and early production use
• Support hands-on proof-of-concepts (POCs) and pilot programs to accelerate time-to-value
• Act as a trusted technical advisor during the evaluation phase
• Serve as the “voice of the developer” by identifying friction points, gaps, and opportunities
• Analyze and document recurring challenges across the developer journey, including platform and service limitations
• Deliver structured feedback and evaluation summaries to Product and Leadership teams
• Enhance developer experience by improving onboarding flows, documentation, and technical resources
• Develop reusable technical assets such as reference architectures, scripts, and sample implementations
• Support developer workshops and technical enablement initiatives
• Partner with Go-to-Market teams to create technical narratives, demos, and proof points for developers, ISVs, and system integrators
• Contribute to reporting on program progress, KPIs, and emerging opportunities
• Represent Axis at industry events, trade shows, and developer forums

Benefits

• Inspire you to grow and develop through employer-offered training as well as tuition reimbursement
• Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs
• Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account
• Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)
• Help prepare for your life after retirement through our 401(k) program and employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees