Desktop Technician

TEKsystems•Milwaukee, WI

12d•$20 - $30•Onsite

About The Position

We are seeking a Desktop Support professional to assist with a Windows 11 migration for a 2–3+ month onsite contract in Menomonee Falls, WI. This role will support the deployment of new laptops and workstations as part of an enterprise-wide Windows 11 upgrade. The ideal candidate will have a strong skill set in desktop support, hardware deployment, break/fix, and general application support. Prior hands-on experience supporting Windows 11 is required. This is a user-facing role, so excellent customer service skills are critical. The individual may also assist with post-deployment support, troubleshooting OS-related issues on newly deployed hardware. This position is expected to start as a 2–3 month engagement, with potential for extension or possible full-time consideration in the future (not guaranteed). The role is onsite five days per week in Menomonee Falls, WI.

Requirements

Hardware support
Break/Fix
Windows 11
Desktop Support
Windows 10
Troubleshooting
Technical Support
Hardware deployment
Break/Fix
Windows 11 support
Desktop support
Associate degree in a technical field or higher
Minimum 3 –7 years of technical support experience
Strong customer service experience
Ability to occasionally work nights and weekends, if needed
Demonstrated experience supporting Windows OS in a corporate network environment

Responsibilities

Support the deployment of new laptops and workstations as part of an enterprise-wide Windows 11 upgrade.
Assist with post-deployment support, troubleshooting OS-related issues on newly deployed hardware.