Desktop Support

TEKsystems

1d•$28 - $32•Onsite

About The Position

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Responsibilities

Provide on‑site technical support for end users in a manufacturing or industrial environment.
Support Windows desktops, peripheral devices, and end‑user hardware while coordinating repairs with external vendors as needed.
Serve as a technical liaison between IT, networking teams, and operational technology (OT) stakeholders.
Support IT/OT integration by assisting with network‑connected manufacturing equipment and control systems.
Troubleshoot network‑related issues, including connectivity, printers, scanners, and device management.
Demonstrate foundational understanding of networking concepts such as VLANs, IP addressing, DHCP, DNS, firewall rules, and LAN segmentation.
Assist in identifying issues, gathering relevant information, and routing problems to the appropriate technical teams.
Support mobile and specialized devices managed through mobile device management (MDM) platforms.
Troubleshoot print servers and network‑based printing issues.
Deliver strong customer service while supporting users across multiple shifts or schedules.
Work independently and proactively to resolve issues and drive tasks to completion.
Adhere to workplace safety requirements and operational standards.
Collaborate with cross‑functional teams to ensure reliable IT services within a production environment.