Temporary 8 Hour Per Day Desktop Support Technician

Bethel School District 52 • Eugene, OR

6d

About The Position

Bethel School District is seeking qualified applicants for a temporary 8 hour per day Desktop Support Technician for the District. This position will start January 2 nd , 2026 and will end on June 30, 2026. Bethel Schools are committed to creating safe, caring, mutually respectful environments where all students are honored and valued for their diverse cultural backgrounds, strengths and abilities in every instructional practice and school activity to support academic achievement and student success. Our Mission To create relevant, responsive, and joyful learning communities where all students thrive. We Believe We believe that every Bethel student can find joy, connection, and purpose at school when given the opportunity to learn, grow, and engage. We believe each student arrives in our schools with a unique and diverse range of strengths, skills, and perspectives that we must honor and uplift. We believe that we are accountable for implementing equitable systems that are relevant, responsive, and adaptable to the needs of our students. We believe our schools will be places where students, families, and staff are welcomed and valued as members of our Bethel team Nature of Work These duties are illustrative only. Other duties may be assigned . A Desktop Support Technician is administratively assigned to serve multiple schools and departments to assist the Senior Network Technician and Network Technician with supporting Bethel’s desktop computers, peripherals, productivity software, and basic network connectivity, including but not limited to: Installing desktop computers, software, and peripherals Servicing, updating, and troubleshooting desktop computers, software, and peripherals Establishing and troubleshooting basic network connectivity Installing desktop computers, software, and peripherals, and troubleshooting problems requires manual dexterity and good visual acuity. The employee may coordinate activities and assist other staff providing technical support at other Bethel locations. Physical strength and agility are required to lift computer equipment and to bend, stoop, and work in confined spaces. Position may require the ability to work occasional evenings and weekends. Supports desktop users through basic training, troubleshooting problems, suggesting solutions for increased efficiencies when appropriate, and providing day-to-day technical assistance. Knowledge of computer technology, principles, and capabilities, with particular emphasis on the technical support of desktop computers and peripherals, including network printers; skill in installation, updating, and troubleshooting productivity and Windows operating system software; ability to troubleshoot and restore functionality after system failure due to various causes; ability to write documentation for system installations, configuration changes, and performed services; ability to understand and follow instructions in the form of program documentation and manufacturer’s technical manuals. Ability to communicate effectively orally and in writing; ability to convey and exchange technical information with other staff and technical experts. Ability to learn and use varied microcomputer application software, including but not limited to MS Office; ability to analyze computer errors and troubleshoot problems. Ability to organize own work and coordinate work with others; ability to solve problems; ability to meet project deadlines; ability to bend, stoop, and work in confined spaces; ability to lift computer equipment weighing up to 25 pounds; ability to work safely.

Requirements

• Knowledge of computer technology, principles, and capabilities, with particular emphasis on the technical support of desktop computers and peripherals, including network printers
• Skill in installation, updating, and troubleshooting productivity and Windows operating system software
• Ability to troubleshoot and restore functionality after system failure due to various causes
• Ability to write documentation for system installations, configuration changes, and performed services
• Ability to understand and follow instructions in the form of program documentation and manufacturer’s technical manuals
• Ability to communicate effectively orally and in writing
• Ability to convey and exchange technical information with other staff and technical experts
• Ability to learn and use varied microcomputer application software, including but not limited to MS Office
• Ability to analyze computer errors and troubleshoot problems
• Ability to organize own work and coordinate work with others
• Ability to solve problems
• Ability to meet project deadlines
• Ability to bend, stoop, and work in confined spaces
• Ability to lift computer equipment weighing up to 25 pounds
• Ability to work safely
• Two (2) years of related computer applications experience, including direct end-user hardware and software support
• Position requires working familiarity with Windows operating systems from Windows 2000 to current release
• Equivalent combination of training and experience will be considered qualifying
• Upon offer of employment applicants must obtain a fingerprint clearance from the Oregon Department of Education through a process authorized by the Bethel School District
• Applicants would be responsible for the one-time fingerprint clearance fee

Nice To Haves

• Experience with Windows 2003 Server is a plus
• Bilingual candidates and candidates experienced in working with bilingual students and families will receive preferential consideration

Responsibilities

• Installing desktop computers, software, and peripherals
• Servicing, updating, and troubleshooting desktop computers, software, and peripherals
• Establishing and troubleshooting basic network connectivity
• Installing desktop computers, software, and peripherals, and troubleshooting problems requires manual dexterity and good visual acuity
• Coordinate activities and assist other staff providing technical support at other Bethel locations
• Supports desktop users through basic training, troubleshooting problems, suggesting solutions for increased efficiencies when appropriate, and providing day-to-day technical assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed