Desktop Support Technician

Pomeroy
3hOnsite

About The Position

This person would provide on site desktop support troubleshooting PCs and printers and various IT equipment.

Requirements

  • Deskside support on-site is requested due to the frequent PC issues incurred
  • Network support contacts/escalation points ? need the ability to raise a ticket and obtain a prompt response
  • Unix support contacts/escalation points ? need the ability to raise a ticket and obtain a prompt response
  • AD support contacts/escalation points ? need the ability to raise a ticket and obtain a prompt response

Responsibilities

  • Provide on site desktop support
  • Troubleshoot PCs
  • Troubleshoot printers
  • Troubleshoot various IT equipment
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