Desktop Support Technician

Goree Architects, Inc. • Houston, TX

2d • Hybrid

About The Position

This position will be responsible for providing technical assistance and support to our company's employees for desktop computers, applications, and related technology. This position will play a crucial role in ensuring the smooth operation of our IT systems and helping end-users resolve technical issues in a timely and efficient manner.

Requirements

• 1-3 years experience
• Associates Degree (required)
• Certifications (CompTia A+ preferred)
• Technical proficiency in desktop hardware, operating systems, and productivity software
• Familiarity with networking concepts including TCP/IP, DNS, DHCP, and wireless networking
• Excellent problem-solving and troubleshooting skills
• Customer service oriented
• Strong communication skills

Responsibilities

• Installs, modify, cleans and repairs monitors, keyboards, mice, PCs, printers and other peripherals.
• Front-lines support for end-user computer issues.
• Troubleshoots problems and provides technical support for software and hardware within the company.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree