Desktop Support Technician (FT) In office- Bradenton

Goodwill • Bradenton, FL

91d • Onsite

About The Position

Are you a help desk professional with a desire for continuous growth? Do you have a passion for technology? As the Desktop Support Technician, you will: Delivers IS support through the management of the desktop support processes Provides outstanding customer service to end-users on hardware, software and network problems, questions or issues Troubleshoot problems with operating systems, applications, remote access, email, and telephone and wireless issues

Requirements

• Strong proficiency in database network related fundamentals.
• 2+ years of experience in the IT field supporting 100+ users.
• 2+ years of demonstrated experience troubleshooting PC desktop issues is required.
• CompTIA A+ and CompTIA N+ are preferred.
• Strong time management and organizational skills.
• Must be willing to work occasional evenings and weekends per business needs (on call)
• Must be able to sit, stand, bend, and reach for extended periods of time
• Must be able to lift, push, pull, carry or otherwise move up to 25 pounds with no support regularly

Nice To Haves

• CompTIA A+
• CompTIA N+

Responsibilities

• Delivers IS support through the management of the desktop support processes
• Provides outstanding customer service to end-users on hardware, software and network problems, questions or issues
• Troubleshoot problems with operating systems, applications, remote access, email, and telephone and wireless issues

Benefits

• Medical, Dental, & Vision Insurance
• Employer Paid Life Insurance
• 401K Retirement Plan with an Employer Match
• Paid Time Off
• 25% Store Discount
• Teladoc copays covered by Goodwill
• Access to a Life Coach
• Training and Development Opportunities
• Education Assistance and Incentives
• Comprehensive Wellness Program with Incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees