Desktop Support I - CURRENT WI residents

Technoviz LLC • Wauwatosa, WI

6d • Onsite

About The Position

This is a continuation of 155963. Please do not resubmit previous candidates.

Top Skills & Years of Experience:
- 1-3 years customer service experience providing IT desktop support
- 2-year degree in an IT related field or current progress towards a degree in combination with experience.
- Working knowledge with Microsoft Active Directory.
- Working knowledge with Microsoft SCCM imaging software.
- Provide daily support for PC hardware and software, including Windows 11, Office 365 and other departmental and enterprise applications.
- Participate in installing, configuring, and maintaining computer operating systems and images.
- Install and troubleshoot peripherals for users, including printers, scanners, and AV equipment.

Other required Skills:
- Aid in troubleshooting smartphones and other related ad hoc devices.
- Point of Sale experience.

Candidates must be CURRENT WI residents. No relocation is allowed. Role is 100% onsite.

Requirements

• 1-3 years customer service experience providing IT desktop support
• 2-year degree in an IT related field or current progress towards a degree in combination with experience.
• Working knowledge with Microsoft Active Directory.
• Working knowledge with Microsoft SCCM imaging software.
• Point of Sale experience.
• Candidates must be CURRENT WI residents.

Responsibilities

• Provide daily support for PC hardware and software, including Windows 11, Office 365 and other departmental and enterprise applications.
• Participate in installing, configuring, and maintaining computer operating systems and images.
• Install and troubleshoot peripherals for users, including printers, scanners, and AV equipment.
• Aid in troubleshooting smartphones and other related ad hoc devices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees