Desktop Applications Engineer - Modern Workplace

Cravath, Swaine & Moore LLP•New York, NY

19d•$120,000 - $150,000•Hybrid

About The Position

The Desktop Applications Engineer is responsible for packaging, testing, and deploying desktop applications in a large, professional services environment. This role owns the lifecycle of Windows desktop applications, with a strong focus on Microsoft 365, Modern Workplace technologies, and ensuring a secure, reliable experience for attorneys and staff. You will partner closely with our IT Infrastructure, Security, Service Desk and Business Applications teams to deliver a consistent, well-governed desktop platform and help drive adoption of M365 features, including Copilot and OneDrive.

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field preferred
At least 3 to 5+ years of experience in Desktop Engineering, Endpoint Engineering, and/or Application Packaging role in a medium-to-large enterprise environment
Strong hands-on experience with: Windows application packaging (MSI/MSIX/App-V or similar)
Intune/Endpoint Manager and/or SCCM/MECM for application deployments
Windows 10/11 in an enterprise, domain-joined environment
Practical PowerShell (or similar) scripting skills for automation and troubleshooting
Solid understanding of Microsoft 365 / Modern Workplace (Teams, OneDrive, SharePoint Online, basic Entra ID concepts)
Strong troubleshooting skills and the ability to communicate clearly with both technical teams and non-technical users
Availability to work additional hours, as needed

Nice To Haves

Demonstrated experience administering Microsoft Co-pilot features and governance controls, along with other AI technologies strongly preferred
Experience with Ivanti Environment Manager, MDM/MAM solutions, Purview or similar tools is ideal, but not required
Relevant Microsoft certifications are a plus

Responsibilities

Application Packaging & Deployment Packages and maintains Windows applications
Deploys applications using Intune/Endpoint Manager, SCCM/MECM or equivalent tools
Designs and manages deployment rings/phased rollouts and rollback procedures
Troubleshoots application, installation, and compatibility issues, including Office add-ins and line-of-business apps
Modern Workplace / M365 Supports Microsoft 365 desktop apps: Office, Teams, OneDrive, Outlook add-ins
Configures and maintains OneDrive for multi-office use
Partners with security and infrastructure on M365-related policies (DLP, conditional access, device compliance)
Copilot & Office Experience Assists with deployment and configuration of Copilot for Microsoft 365
Works with security/governance teams to align Copilot usage with Firm data protections
Supports Office integrations with legal/professional tools (DMS, PDF tools, templates, add-ins)
Operations & Future Endpoint Management Acts as an escalation point for complex desktop application issues
Maintains documentation and runbooks for packaging and deployment
Contributes to standard desktop images and baseline configurations
Opportunity to grow into broader endpoint management responsibilities, including policy configuration, compliance enforcement, reporting, and monitoring endpoint health and patch status
Performs additional duties as assigned