Deskside IT Support
About The Position
On-site Deskside Support Job Description: Install/configure PC operating system software and standard application Configure (hardware, software) client computers and other device prior to installation Upgrade current desktop with new system with update Image and OS provided by customer Deliver/Install Assets Install new releases of supported software on computers Initialize computers, as needed, in conjunction with install/migration/upgrade Verify desktop is fully functional following the install/migration/upgrade process Provide technical assistance during install/conversion as requested Provide parts and labor for all service needed to computers other related devices for both in‐warranty and out-of-warranty issues Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices Maintain asset/parts inventory Provide technical support services for hardware and software on computer, and Other related PC attachable devices for issues routed from Helpdesk Terminate, dispose of, and relocate assets as needed
Responsibilities
- Install/configure PC operating system software and standard application
- Configure (hardware, software) client computers and other device prior to installation
- Upgrade current desktop with new system with update
- Image and OS provided by customer
- Deliver/Install Assets
- Install new releases of supported software on computers
- Initialize computers, as needed, in conjunction with install/migration/upgrade
- Verify desktop is fully functional following the install/migration/upgrade process
- Provide technical assistance during install/conversion as requested
- Provide parts and labor for all service needed to computers other related devices for both in‐warranty and out-of-warranty issues
- Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
- Maintain asset/parts inventory
- Provide technical support services for hardware and software on computer, and Other related PC attachable devices for issues routed from Helpdesk
- Terminate, dispose of, and relocate assets as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
