Desk side Support
About The Position
Job Title: Desk side Support Representative Distributed Client Services Location: ANN ARBOR,MI 48108 Duration: 1 Year (with possible extension) Prior experience supporting Thomson Reuters customer strongly preferred. Mac OS support in enterprise environment strongly preferred. Knowledge of MS Windows 7, Mac OS, MS Office, MS Exchange and PC & Mac Hardware Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.), history of self-training on new applications as necessary Strong technical aptitude, troubleshooting and organizational skills Superior customer service orientation Experience working with multiple groups Excellent communication and interpersonal skills
Requirements
- Knowledge of MS Windows 7
- Mac OS
- MS Office
- MS Exchange
- PC & Mac Hardware
- Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.)
- Strong technical aptitude
- Troubleshooting and organizational skills
- Superior customer service orientation
- Experience working with multiple groups
- Excellent communication and interpersonal skills
Nice To Haves
- Prior experience supporting Thomson Reuters customer strongly preferred.
- Mac OS support in enterprise environment strongly preferred.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
