Desk Side Technician

TEKsystems • Cary, NC

5d • $23 - $27 • Onsite

About The Position

• Previous Support experience (Tier II/Intermediate)- Must • Knowledge of Active Directory- Must • Familiar with MFA’s and SSO- Must • Knowledge of Laptop setup/imaging- Preferred • Knowledge of a ticketing system (doesn’t have to be Jira- we can teach)- Must • Knowledge of New Account creations in Azure- Preferred • Familiar with O365 Suite- Must • Attention to detail- Must • Very organized and can ensure inventory goes on shelves/closets it belongs on. – Must • Someone who can lift to 15 pounds- Must • Someone who is able to help prep and ship machines out to users or vendor- Must

Requirements

• Previous Support experience (Tier II/Intermediate)
• Knowledge of Active Directory
• Familiar with MFA’s and SSO
• Knowledge of a ticketing system
• Familiar with O365 Suite
• Attention to detail
• Organized and can ensure inventory goes on shelves/closets it belongs on
• Able to lift to 15 pounds
• Able to help prep and ship machines out to users or vendor
• 2-3 years of experience in Intermediate Support

Nice To Haves

• Knowledge of Laptop setup/imaging
• Knowledge of New Account creations in Azure

Responsibilities

• Previous Support experience (Tier II/Intermediate)
• Knowledge of Active Directory
• Familiar with MFA’s and SSO
• Knowledge of a ticketing system
• Familiar with O365 Suite
• Attention to detail
• Organized and can ensure inventory goes on shelves/closets it belongs on
• Able to lift to 15 pounds
• Able to help prep and ship machines out to users or vendor

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees