Design Producer

Luma • Palo Alto, CA

3d • Hybrid

About The Position

We are looking for a Design Producer to bring structure and momentum to our
growing design team. This is an operations role at the center of a creative
team. You won't be designing, but you'll need to understand creative work deeply
enough to keep it moving. You will be the connective tissue between design,
marketing, product, and engineering, making sure the right work gets
prioritized, resourced, and delivered on time.
You will support our Brand Design team, coordinating the steady flow of motion,
video, and visual work across product launches, campaigns, social, and events.

Requirements

• You have 3-6 years of experience in design production, creative project management, or a similar coordination role within a design or creative team.
• You have worked directly with brand or marketing design teams and understand the rhythm of campaign work, launch timelines, and multi-channel asset production.
• You are exceptionally organized and proactive. You track dozens of moving pieces without letting things fall through the cracks.
• You communicate clearly and directly. You give people the information they need without being asked and surface problems before they become emergencies.
• You are comfortable working in a fast-paced environment where priorities shift and timelines are tight. You stay calm under pressure and help others do the same.
• You know how to protect a creative team's time and focus. You understand that your job is to remove friction so designers can do their best work.
• You are familiar with creative tools and workflows (you don't need to use them, but you understand what designers do and how long things take).
• You actively use AI in your own work. You reach for tools like Claude or ChatGPT to write faster, organize information, and solve operational problems, and you're always looking for ways to make your workflows more efficient.
• You have experience with project management tools such as Linear or similar.

Nice To Haves

• Experience producing work at a startup or high-growth tech company where speed and adaptability matter more than rigid process.
• Familiarity with motion and video production workflows, including working with editors, animators, or post-production vendors.
• Experience supporting both brand/marketing and product design teams.
• A track record of using AI tools to meaningfully improve how you plan, communicate, and coordinate. You don't just use AI occasionally. It's part of how you operate.
• Ability to handle light creative production tasks within established brand systems: resizing assets, assembling decks from templates, preparing video exports, and making simple layout updates. You're not a designer, but you can take production work off their plate.

Responsibilities

• Intake and Prioritization. Own the process for how work comes into the brand design team. Triage requests from marketing, product, and leadership. Work with senior designers to prioritize the queue and make sure the team is focused on the highest-impact work.
• Project Management. Track timelines, dependencies, and deliverables across multiple concurrent projects. Keep work moving through review cycles and approvals without bottlenecks. Flag risks early and adjust plans before things slip.
• Cross-Team Coordination. Be the primary point of contact between design and its partner teams. Align on scope, timing, and expectations so designers can focus on the work itself. Coordinate handoffs to engineering, marketing, and external vendors.
• Resource Planning. Maintain visibility into team capacity and workload. Help leadership make informed decisions about staffing, contractor support, and tradeoffs when demand exceeds supply.
• Process and Tools. Build and maintain lightweight systems for tracking work, from project boards to status updates to creative briefs. Use AI tools to accelerate your own workflows, whether that's drafting briefs, generating status reports, building trackers, or streamlining intake. Keep things organized without over-engineering process. The goal is clarity, not bureaucracy.
• Production Support. Coordinate with external vendors for print, merchandise, and event production. Manage asset delivery, file organization, and brand asset libraries. During launches, own the process of sourcing and tracking down assets, prompts, and materials across teams so designers aren't chasing files when they should be designing.
• Web QA. Review live pages and web updates before and after launch, catching issues like broken links, misaligned elements, incorrect assets, or copy errors. This is less about technical skill and more about patience, attention to detail, and caring that the final product matches what the design team intended.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees