Dermatology Scheduling Coordinator

Memorial Regional Health•Craig, CO

27d•$24 - $36•Remote

About The Position

This is a Part Time - REMOTE Position Position Classification: Non-exempt Compensation Range: $24.07 to $ 36.11 Benefits: Medical, Dental, Life, Retirement, Paid Time Off

Requirements

Must be at least 18 years of age (21 for driving positions).
Must be able to legally work in the United States.
Must be able to pass a background check.
Must be able to pass a drug screen and breath alcohol test (if applicable).
Must complete employee health meeting.
Associate’s degree or other related discipline is preferred.

Nice To Haves

One (1) year experience directly related to hospital medical staff or managed care credentialing is preferred.

Responsibilities

Is up to date in month to month billing.
Timely maintenance and oversight of fax log.
Begins referral process at first notice of any new orders and has a good understanding of referral process.
Is logged into phones and makes sure patients are scheduled accurately and efficiently.
Greets patients on the phone and in person in a friendly and courteous manner
Communicates effectively with Patient Registration Manager, Dermatology Front Desk, Dermatology Providers, and Dermatology Clinic Manager.
Maintains the billing process up to date and ensures it is done correctly and effectively.
Reviews and corrects provider schedules on a daily basis to ensure maximum productivity and minimize overlap and patient/provider dissatisfaction.
Review and process patient information is correct and up to date in all applicable EMRs. Assists patient access manager in all needed aspects of patient access.
Identifies issues that require additional investigation and evaluation, validates discrepancies and ensures appropriate follow up.
Assist in organizing and maintaining dermatology schedule. Resolves problems were appropriate and escalating where necessary.
Assists manager to ensure all patient access workflows, policies and procedures are being followed. Act as a liaison between patient, families, physicians and care team. Participates in interdepartmental process improvements and process evaluation efforts.
Establishes and maintains a professional relationship with all staff in order to resolve problems, working as a team.
Functions in a high volume, multiple-task environment while producing quality work. Prioritizes workload and completes assignments within allotted time.
Able to work independently and problem solve.
Must meet established productivity and quality guidelines.
Attends all applicable workshops. Responsible to monitor directed indicators.
Educate patients for financial assistance and collect copays as needed
Meets with patient access manager as needed
Will maintain professionalism, communication, customer service and leadership
Ensure that patient information is accurate and up to date in all applicable EMRs.
Identifies issues that require additional investigation and evaluation, validates discrepancies and ensures appropriate follow up.
Resolves issues independently, and when appropriate escalates to supervisor
Acts as a liaison between patient, families, physicians and care team.
Is able to educate patients on financial assistance options and collect copays as needed
Helps back up Dermatology Registration Coordinator.
Ensures patients are checked in accurately and in a timely fashion.
Performs other duties as assigned.
Demonstrates 100% commitment to performance in accordance with the CHOICE values of MRH and representing the organization in a positive and professional manner.
Establishes and maintains effective verbal and written communication and good working relationships with all patients, staff, and vendors.
Adheres to MRH attire/dress code per policies and procedures.
Utilizes initiative; strives to maintain a steady level of productivity; self-motivated; and manages activity and time.
Completes annual education, training, in-service, and licensure/certification requirements; and attends departmental and organizational staff meetings or reads meeting minutes.
Maintains patient confidentiality at all times.
Reports to work on time as scheduled; completes work within designated timeframes.
Actively participates in departmental and organizational performance improvement and continuous quality improvement activities.
Strives to uphold regulatory requirements to ensure continual compliance with departmental, hospital, state, and federal regulations and policies.
Follows policies and procedures for infection control, safety, and risk management to ensure a safe environment for patients, the public, and staff.