Deputy Director of Neighborhood and Human Services

City of Peoria (AZ)•Peoria, AZ

52d

About The Position

Are you a visionary leader who's passionate about building strong, thriving communities? The City of Peoria is seeing a dynamic Deputy Director of Neighborhood and Human Services to oversee key programs that directly impact the quality of life for our residents. In this pivotal leadership role, you'll guide and inspire teams across multiple divisions - including code compliance, human services, family and youth services, transit operations and business services - ensuring excellence in service delivery and community engagement. You'll play a central role in shaping the department's strategic direction, managing budgets, fostering partnerships and advancing innovative initiatives that strengthen neighborhoods and support Peoria's diverse residents. As the Deputy Director of Neighborhood and Human Services, you'll play a key leadership role in delivering exceptional programs and services.

Requirements

Exceptional communication and relationship-building skills to engage staff, residents, and regional partners.
Strong strategic thinking and problem-solving abilities to navigate complex challenges and drive meaningful results.
A high degree of emotional intelligence, fostering trust, inclusivity, and teamwork across all levels of the organization.
The flexibility and innovation to adapt to evolving community needs and priorities.
Unwavering integrity and professionalism in representing the City of Peoria and its values.
Bachelor's degree in any field with major course work in Public Administration, Business Management or a related field. Other combinations of experience and education that meet the requirements may be substituted.
Minimum of seven years of increasingly responsible professional experience in a medium to large municipal Neighborhood Services Department including at least two years of management or supervisory responsibility.
Valid AZ Driver's License upon hire.

Nice To Haves

Experience in a municipal or government setting.
Five years minimum of previous supervisory experience is preferred.
Five years of progressively responsible managerial experience in comprehensive strategic programs involving neighborhood engagement, revitalization, code compliance, human services or community development activities are desired.

Responsibilities

Inspire and lead talented teams by setting clear goals, supporting professional growth and fostering a culture of accountability, innovation and service excellence.
Drive continuous improvement by streamlining processes, integrating best practices and championing collaboration across division to deliver seamless, high-quality services.
Shape policy and strategy by developing, interpreting, and implementing departmental policies and procedures and establishing clear objectives that align with the City's mission and strategic priorities.
Lead financial stewardship by preparing and managing operating and capital budgets, conducting fiscal impact analyses, and ensuring that resources are allocated efficiently and responsibly.
Cultivate and create strong community and stakeholder relationships through strategic partnerships with residents, nonprofits, regional agencies and businesses.
Plan for the future by setting long-range and strategic goals that anticipate community needs, strengthen operations and enhance Peoria's reputation as a great place to live, work and thrive.