Deputy Commissioner

City of New York • New York City, NY

3h

About The Position

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provides temporary shelter, and connect individuals and families to stable housing with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Operations oversees the day-to-day operations of the agency’s Single Adult, Adulty Families and Families with Children shelter systems, both directly run and contracted providers. The work done in this Division centers on the re-housing of all shelter populations and the implementation of programming/shelter initiatives. This Division is responsible for making sure that services to the City’s most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs. Reporting to the DHS Chief of Shelter Operations, The Deputy Commissioner for Families with Children and Special Populations leads key initiatives that reduce family homelessness, expedite permanent placements, and coordinate across city agencies. This role manages a share of the division’s $400 million budget and helps lead the approximately 500 staff dedicated to family and special population programs. The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-VI to function as a Deputy Commissioner who will:

Requirements

• APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121).
• 1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or 2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows: (A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or (B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or (C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience. However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Responsibilities

• Lead operational oversight and strategic planning for Families with Children and Special Populations programs, ensuring shelters are safe, effective, and responsive to family-specific needs. Prioritize housing placements and reduce average family shelter stays.
• Provide counsel to DHS executive leadership on family shelter policies and practices, ensuring alignment with the Mayor’s and Commissioner’s goals to reduce family homelessness.
• Coordinate with internal and external partners, including DSS, HRA, DOE, ACS, HPD, and DOHMH to integrate services that address education, childcare, mental health, and housing for vulnerable families.
• Monitor and report on key performance indicators related to family and special population programs. Use data to drive provider accountability and program improvement.
• Serve as DHS’s representative for family shelter issues at public hearings, media events, community board meetings, and with advocacy groups.
• Support staff development and foster a culture of compassion, excellence, and accountability within teams serving families and special populations.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees