Deputy Chief Operating Officer

Children’s Museum of Manhattan • New York, NY

1d • $170,000 - $190,000 • Onsite

About The Position

The Children’s Museum of Manhattan (CMOM) seeks a Deputy Chief Operating Officer (Deputy COO) to work in partnership with the Chief Operating Officer and Chief Financial Officer (COO / CFO), collaborating with the Chief Executive Officer, Leadership Team, Board of Directors, and all CMOM colleagues to make improvements to current operations and to develop the future operating plan and organization structure for the institution’s new home at 96th street. With advisement from the Director of Operations and under the direction of the COO / CFO, this position will lead an operating team (Visitor and Guest Experience, Buildings Operations, Clean Team, Exhibits Maintenance, Security, Technology, and HR) in service of the Museum’s mission and key priorities, which include striving for overall excellence of the daily operations at its current location and future home.

Requirements

• The spirit of CMOM is collaborative, creative, and entrepreneurial. The ideal candidate will have a hands-on, results-driven leadership style; a record of success at a nonprofit institution working in operations across cross functional areas; a keen sense of how to think creatively to improve and optimize operations with limited resources; and the ability to rally others to take the initiative to lead in their areas of expertise.
• Bachelor's degree required.
• 10+ years of operating experience at a nonprofit organization.
• 5+ years of management experience.
• Experience leading organizations through periods of growth, change, or transition.
• Demonstrated sound judgment and ability to make operational decisions in a fast-paced, public-facing environment.
• Ability to direct and motivate staff to effectively meet operational goals.
• Ability to work effectively with streamlined staff and resources.
• Excellent interpersonal, verbal, and written communication skills.
• Exceptional attention to detail.
• Superior organizational skills.
• Strong work ethic.
• Ability to uphold CMOM’s mission and goals.
• Position requires 5-days in person, which will include weekends as required by high attendance, events, and special programs, offset by time off on weekdays.
• Proficiency in Microsoft Office.

Responsibilities

• Develop a productive partnership with the COO / CFO and collaboration with the Director of Finance, Director of Operations, and the Executive Leadership Team to achieve the following:
• Oversee all areas of Operations including Visitor Services, HR, IT, Security, and Maintenance.
• Support special events and programs at the Museum including those falling under the Development and Educational teams.
• Develop and manage the Operations team budget.
• Optimize technology across the Museum to increase organizational efficiency, effectiveness, information accessibility and accuracy, and identify needed areas for investment.
• Partner with the People Operations Specialist to refine and enhance HR functions in support of organizational growth, including staffing, staff development and training, performance management, compensation, safety and health, legal compliance, and DEI commitments.
• Serve as a key member of the Transition Team responsible for the successful opening and ongoing operations of the new Museum under construction at 96th Street and Central Park West. Responsibilities include:
• Develop a clear and actionable staffing plan for the new Museum.
• Develop and implement a comprehensive plan for transitioning from current operations at 83rd Street to future operations at 96th Street.

Benefits

• Our company offers a comprehensive benefits package including vision, dental and medical (free medical coverage for employees, with premium plans available for dependents), 403B, life insurance, EAP, Paid Holidays, Personal Time Off, Vacation leave, and Sick leave.
• We also offer a range of voluntary benefits, such as FSA, critical illness, accident insurance, legal services, and pet insurance.
• As a CMOM employee, you are eligible for free admission to other New York City cultural institutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive