Chief Operating Officer
About The Position
We are building modern financial infrastructure around payments and financial software that empowers businesses to grow with speed and confidence. Many of the industries we serve are underserved by traditional institutions. We believe they deserve better. We believe urgency prevents chaos. When organizations move slowly, they become reactive. We move decisively and with discipline so we stay ahead of problems, elevate customer experience, and build a high-performance platform capable of sustained scale. There is no red tape here. No bureaucracy. No permission culture. We make decisions. We build. We execute. We are looking for a builder COO who can architect the operational engine that powers this next phase of growth. This is not a maintenance role. This is a build-and-scale mandate. The COO will design, install, and continuously improve the systems, structure, and performance frameworks that allow the organization to scale efficiently across multiple entities. You will not inherit a perfectly tuned machine. You will build one. You will have the authority to redesign structures, upgrade talent, implement AI-driven systems, and enforce accountability necessary to achieve scale. The right COO will play a defining role in scaling this organization from $50M to $500M+ while strengthening customer experience and operational excellence.
Requirements
- A proven builder who has scaled organizations, not simply maintained them
- Deeply customer obsessed. Not in theory, but in operational reality
- Relentless about solving problems at their root
- A systems thinker who creates structure and clarity
- Comfortable making hard talent decisions
- Decisive, disciplined, and execution-driven
- Experienced implementing AI and automation to drive measurable impact
- Comfortable operating in high-growth, high-accountability environments
Nice To Haves
- Experience in fintech, SaaS, payments, or regulated industries is strongly preferred.
Responsibilities
- Build a Data-Driven Operating System
- Architect the Organization for Scale
- Reimagine Processes with AI & Automation
- Build Elite Teams
- Protect and Elevate Customer Experience
- Drive Expansion Revenue Through Alignment
- Install Strong Cross-Functional Feedback Loops
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
