Deputy Chief Operating Officer - Administrative Operations

MSP Metropolitan Council • Saint Paul, MN

37d

About The Position

The Deputy Chief Operating Officer (Operations Administration)provides executive-level leadership for Metro Transit's newly created Operations Administration Division, the centralized hub supporting more than 3,000 Operations employees. The role integrates key administrative functions and provides strategic direction and oversight for areas -Training & Workforce Development, Materials Management, Budgets, Contract Administration, Quality Assurance, Business Systems, Vehicle and Equipment, Engineering, and Technology Development; serve as liaison to Human Resources, including Labor Relations, regarding Metro Transit HR and LR issues - to deliver consistent, efficient, and accountable support for Metro Transit's growing operations. Reporting directly to the Chief Operating Officer, this position serves as a senior strategic partner to Bus and Rail Transportation, Vehicle Maintenance, Facilities Maintenance, and Rail Systems Maintenance leaders, ensuring Operations divisions can focus on their core mission of delivering safe, reliable, customer-focused transit service. The Deputy COO models Metro Transit's values of safety, inclusion, collaboration, innovation, and service excellence, ensuring Operations Administration is positioned as a trusted enterprise partner and a key contributor to Metro Transit Forward strategic initiatives.

Requirements

• Any of the following combinations of education and experience in Business Administration, Public Administration, Transportation, or a related field are acceptable. Experience must include progressively responsible management in a large, complex public-service organization. Experience must include 5 years of supervisory/management experience.
• High school diploma AND fourteen (14) years of required experience, including (5) years of supervisory/management experience with senior management experience (leading multiple units).
• Associates degree AND twelve (12) years of required experience, including (5) years of supervisory/management experience with senior management experience (leading multiple units).
• Bachelor's degree AND ten (10) years of required experience, including (5) years of supervisory/management experience with senior management experience (leading multiple units).
• Master's degree AND eight (8) years of required experience, including (5) years of supervisory/management experience with senior management experience (leading multiple units).
• Demonstrated ability to oversee broad administrative, financial, workforce, and technology functions.
• Proven success managing in both unionized and non-represented environments.
• Experience engaging with elected officials, senior leadership, and external stakeholders.

Nice To Haves

• Experience centralizing or leading administrative functions within a large, multi-divisional organization.
• Experience overseeing workforce development, succession planning, and training programs.
• Experience managing budgets, contracts, and quality-assurance systems.
• Knowledge of operational technology development and implementation.
• Experience leading through organizational change, growth, or restructuring.

Responsibilities

• Establish and Lead the Operations Administration Division:
• Provide Strategic Direction and Oversight:
• Partner Across Metro Transit and the Council:
• Drive Operational Excellence and Innovation:
• Promote a Positive and Inclusive Workplace Culture:

Benefits

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Executive, Legislative, and Other General Government Support
• Number of Employees: 1,001-5,000 employees