Deposit Operations Specialist

StifelSt. Louis, MO
3d

About The Position

The Deposit Operations Specialist is responsible for performing daily deposit operations tasks, including account verification, exception processing, and client support. This role works under direct supervision to ensure accuracy, compliance, and timely processing of transactions while providing professional assistance to internal clients.

Requirements

  • Understanding of banking regulations and compliance requirements (CRA, BSA, FCRA).
  • Strong attention to detail with ability to research and resolve account issues accurately.
  • Effective verbal and written communication skills for internal client support.
  • Ability to learn banking systems quickly.
  • Strong organizational and problem-solving skills with ability to prioritize tasks.
  • Ability to work collaboratively and adapt to changing priorities.
  • Minimum Required: High School degree or equivalent experience.

Nice To Haves

  • Minimum Preferred: 1+ years of experience in a financial institution.

Responsibilities

  • Process daily requests for documentation, account verifications, item exception handling, and deposit inquiries.
  • Review and mail EIM notices.
  • Process foreign items and review signatures for in-clearing items.
  • Process, research, and resolve mobile deposit issues and ICS shadow account requests.
  • Complete daily reconcilements, including ATM balancing and report reviews.
  • Provide internal client support via email and phone for system or transaction inquiries.
  • Support all debit card functions, including card orders and issue resolution.
  • Process transactions for Stifel Cash Management Accounts, settlements, and exception resolution.
  • Participate in cross-training and assist with departmental projects as needed.

Benefits

  • comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
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