Deposit Operations Specialist I or II

Tri Counties Bank•Chico, CA

1d•$19 - $22

About The Position

The Deposit Operations Specialist I or II is responsible for completing a range of moderate risk centralized processes or tasks. They ensure timely, accurate, and efficient processing of transactions, while mitigating risk. In addition, this position provides assistance and support to branches and departments in areas of operations.

Requirements

Deposit Ops Specialist I: 0-2 years of relevant experience within banking/financial services (preferred) specifically within an operational capacity.
Deposit Ops Specialist II: 2-5 years of internal and/or external experience within banking/financial services preferred, specifically within an operational capacity.
MS Office Suite, specifically Outlook and Excel. Basic understanding of back-office operations.
Ability to interact and communicate with colleagues of varying levels of expertise.
Requires flexibility and the capacity to manage multiple job functions.
Demonstrates excellent Customer Service abilities.

Responsibilities

Processes Bank by Mail transaction which includes deposits, transfer, and loan payment.
Research out of balance conditions and originate proper corrections.
Verifies signatures for checks, duplicate check numbers, check number out of range/amount on HELOC checks.
Daily reviews large checks and validates signature, proper payee, endorsement, and review for potential fraud. Contacts the branch when needed for additional verification.
Communicate with branches throughout each day regarding questions on transactions as it applies to Deposit Operations processing.
Works within established department procedures with assistance with the Deposit Operations Specialists II, III, Utility, Supervisor or Manager.
Assists POD department with Fed EX and Interbranch Mail.
Assists POD department with keying item processing work from the branches.
Responsible for moderate risk centralized tasks with inherent customer impact, which may include, but not limited to: Bank by Mail, Placing Reg. CC Holds, etc.
Ability to work in a team environment and multitask.
Assists in training new Deposit Operations Specialist I team members when necessary.
Performs other work-related duties as assigned.
Maintains knowledge of and complies with regulations that include but are not limited to overdraft protection, Reg E, Reg D, Bank Secrecy Act (BSA), Reg CC, privacy- Gramm-Leach-Bliley Act (GLBA) and Non-public Personal Information (NPPI) regulations, Right to Financial Privacy Act (RFPA), identity theft red flags, Unfair Deceptive or Abusive Acts or Practices (UDAAP), Financial Elder Abuse, OFA, Bank Protection Act and must follow court order requirements specific within the time frame required.