Deposit Operations Representative EFT

Wintrust Financial Corp.•Rosemont, IL

25d•$42,000 - $55,000•Hybrid

About The Position

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol "WTFC." Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 9 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours With 175+ community bank locations, we offer opportunities to grow and develop in your career Promote from within culture Why join this team? You'll work with multiple departments within Wintrust on an on-going basis, meeting amazing people along the way. We strive on teamwork to ensure we all are successful with our daily processes and tasks. Chances to learn and grow through new initiatives and multi-tasking. Your responsibilities will include completing multiple daily tasks as well as engaging in team projects throughout the year.

Requirements

1-2 years experience in Deposit Operations or related field
General computer skills - proficiency in Excel is a must
Must be able to multi-task and switch between projects as needed

Responsibilities

Receive, log, and process all Reg E Disputes (to include debit card, Zelle, ACH, and ATM transactions) from assigned banks in accordance with regulatory requirements
Send required dispute notifications in a timely fashion
Monitor re-presentment activity reports and process as required
Balance, Review and Monitor General Ledger/Internal Accounts for Card Related Items
Maintain communication with the banks and call center to gather required documentation and follow-up information needed to process disputes
Report fraudulent activity as required
Complete ATM Disputes/Adjustments and process Digital Wallet Enrollment