Deposit Operations Manager (Bloomington)
About The Position
The Deposit Operations Manager is responsible for overseeing all aspects of deposit operations within the credit union, including ACH processing, check processing, wire transfer program, remote deposit processing, and assisting with card settlement. This role ensures compliance with regulatory requirements, optimizes operational efficiency, and manages risk in relation to deposit and payment systems. The manager will also lead a team, providing guidance and support to ensure smooth and accurate transaction processing. This is a full-time salaried position (40 hours/week). Working hours will generally fall between 8:30am-5:30pm. This position will be full-time in person at our Bloomington Admin office. Salary Range: $65,000 - $70,000.
Requirements
- Bachelor’s degree in finance, Business Administration, or a related field.
- Minimum of 5 years of relevant experience in deposit operations or a related area.
- Strong knowledge of ACH, wire transfer, and check processing.
- Excellent organizational and analytical skills.
- Ability to manage multiple projects and priorities simultaneously.
Nice To Haves
- NCP (National Check Professional) certification and/or AAP (Accredited ACH Professional) or APRP (Accredited Payments Risk Professional) accreditation is welcomed.
Responsibilities
- Oversee the processing of all deposit-related functions, including wires, EFTs, ACH transactions, and mobile deposits.
- Manage and monitor daily operational workflows to ensure accuracy, timeliness, and compliance.
- Ensure the proper handling of rejected, returned, and exception items for wires, EFT, ACH, and mobile deposits.
- Coordinate the resolution of any operational issues related to deposit services.
- Ensure that all processes follow relevant laws and regulations, including NACHA, Reg E, and BSA/AML requirements.
- Regularly review and update policies and procedures for deposit operations in accordance with regulatory changes.
- Conduct audits and risk assessments to ensure ongoing compliance and risk mitigation.
- Lead, mentor, and develop a team of deposit operations specialists, providing training on processes, compliance, and fraud detection.
- Foster a positive and collaborative team environment focused on efficiency, accuracy, and continuous improvement.
- Set performance goals for the team and conduct regular evaluations.
- Collaborate with IT and product development teams to enhance operational efficiency through system upgrades, automation, and new technology implementations.
- Analyze data to identify trends and opportunities for process improvements, optimizing workflow and reducing risk.
- Maintain strong working relationships with vendors and service providers.
Benefits
- Affordable insurance options for Medical, Dental, Vision, and more!
- Company-paid Life/AD&D, and Short-Term/Long-Term Insurances
- Generous PTO offerings
- 10+ Paid holidays
- 401(k) and employer match upon eligibility. Participants are vested immediately.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
