About The Position

SUMMARY: Manages the day-to-day operations of the Bank's centralized deposit functions, Items Processing, Bookkeeping and Call Center operations. Manages the Bank's Security function including physical, data/information and network. Manages the maintenance, remodeling and new construction of building. Ensures compliance with Bank and regulatory policies and procedures. Develops and recommends policies, procedures and objectives related to Deposit Operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following: Other duties may be assigned. Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions. Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank. Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals. Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Take advantage of appropriate communication channels regarding bank related business matters. Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval. Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally. Develops plans and objectives to ensure the centralized deposit operational functions deliver a high standard of service to customers and employees. Assists senior management in developing, interpreting and implementing Bank policies and procedures for performing Bank functions. Maintains current knowledge of regulations and rules of supervisory and regulatory agencies pertaining to areas of responsibility. Analyzes, plans and implements rule and regulation changes through appropriate operational areas to ensure continued adherence with audit and compliance guidelines. Manages the areas of Bookkeeping, Call Center, Wires, Debit cards, Document Imaging etc. Bookkeeping through daily coordination with the managers and supervisors assigned directly to those operational areas. Ensures areas of responsibility are adequately staffed with properly trained personnel. Ensures areas of responsibility are operated within the annually prepared budget and in a manner consistent with the budgetary, strategic and operational goals of the Bank. Maintains current knowledge of technological developments as related to areas of responsibility. Evaluates new developments to ensure the Bank maintains current equipment and systems necessary to service the growing needs of both internal and external customers. Manages various special projects assigned to the operational areas as delegated by senior management. Serves on various committees as assigned by senior management to enhance the flow of information to and from the Deposit Operations area. Implements and maintains established department and Bank policies, procedures and objectives and quality assurance. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and seminars.

Requirements

  • Bachelor's degree from four-year college or university
  • 5-7 years related experience or equivalent.
  • Ability to read, analyze and interpret professional and numeric data.
  • Ability to write reports and professional correspondence.
  • Ability to speak effectively before groups of customers or employees and top management of Bank and respond effectively to questions.
  • Ability to apply complex mathematical equations as applicable.
  • Ability to operate a personal computer and use word processing, spreadsheets and Bank systems software.
  • Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables.
  • Ability to motivate, communicates, develop rapport, build consensus and an environment of teamwork and respect throughout the department in order to efficiently and accurately perform the quantity and quality of work expected of the department.

Responsibilities

  • Manages the day-to-day operations of the Bank's centralized deposit functions, Items Processing, Bookkeeping and Call Center operations.
  • Manages the Bank's Security function including physical, data/information and network.
  • Manages the maintenance, remodeling and new construction of building.
  • Ensures compliance with Bank and regulatory policies and procedures.
  • Develops and recommends policies, procedures and objectives related to Deposit Operations.
  • Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
  • Exhibits superior customer service as an Austin Bank team member.
  • Participates in developing a teamwork atmosphere with co-workers as part of department/branch location.
  • Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc.
  • Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.
  • Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally.
  • Develops plans and objectives to ensure the centralized deposit operational functions deliver a high standard of service to customers and employees.
  • Assists senior management in developing, interpreting and implementing Bank policies and procedures for performing Bank functions.
  • Maintains current knowledge of regulations and rules of supervisory and regulatory agencies pertaining to areas of responsibility.
  • Analyzes, plans and implements rule and regulation changes through appropriate operational areas to ensure continued adherence with audit and compliance guidelines.
  • Manages the areas of Bookkeeping, Call Center, Wires, Debit cards, Document Imaging etc.
  • Bookkeeping through daily coordination with the managers and supervisors assigned directly to those operational areas.
  • Ensures areas of responsibility are adequately staffed with properly trained personnel.
  • Ensures areas of responsibility are operated within the annually prepared budget and in a manner consistent with the budgetary, strategic and operational goals of the Bank.
  • Maintains current knowledge of technological developments as related to areas of responsibility.
  • Evaluates new developments to ensure the Bank maintains current equipment and systems necessary to service the growing needs of both internal and external customers.
  • Manages various special projects assigned to the operational areas as delegated by senior management.
  • Serves on various committees as assigned by senior management to enhance the flow of information to and from the Deposit Operations area.
  • Implements and maintains established department and Bank policies, procedures and objectives and quality assurance.
  • Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and seminars.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Credit Intermediation and Related Activities

Number of Employees

251-500 employees

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