Deposit Operations Exceptions Specialist

EverBank • Jacksonville, FL

7h

About The Position

The Operations Exceptions Specialist job is responsible for assisting with the day-to-day exception processing for consumer and commercial banking. This job performs transactional banking tasks such as overdrafts, non-post, account closures, and certificate of deposit (CD) changes. Working under moderate supervision, this job supports other banking professionals to ensure that critical tasks are completed on time.

Requirements

• 1+ years of banking experience, including prior responsibility for processing transactions such as withdrawals, deposits, account closures, stop payments, batch checks, and managing dormant account activities.

Nice To Haves

• Experience in exception processing, including non-post items, overdrafts, stop payment suspect analysis, and returned deposited items.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent verbal and written communication skills.
• Previous experience in back-office deposit operations.

Responsibilities

• Processing of general ledgers of internal accounts to ensure accuracy of all financial records, identifying and assisting in resolution of escalated discrepancies.
• Transaction processing of withdrawals, deposits, account closures, stop payment, batch checks, and dormant account activities.
• Account maintenance; including CD renewals, interest rate changes, product changes.
• Performs account servicing functions such as client authentication, account research, maintenance of logs, client authentication, and other duties.
• Monitors and contributes to report items, including Regulation CC and Regulation W.
• Completes exception processing, including non-post, overdrafts, and stop payment analysis.
• Performs maintenance on home equity loans.
• Handles processing of return deposit items and ATM float maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED