Deposit Operations Analyst I-7

FIS

31d • Onsite

About The Position

We are seeking an Operations Analyst to support account maintenance and processing tasks. This role involves analyzing data, handling account-related requests, and ensuring quality standards are met.

Requirements

• High school diploma or equivalent required; college coursework or degree preferred.
• Teller or other financial services experience strongly preferred.
• Strong attention to detail and accuracy in data processing.
• Ability to work collaboratively and perform peer quality checks.
• Proficiency in Microsoft Office Suite and ability to learn internal systems quickly.
• Excellent organizational and time management skills.

Responsibilities

• Review, analyze, and interpret correspondence related to account maintenance.
• Process account-related forms and resolve account questions or issues, including account closures and other financial requests.
• Handle tickets for account maintenance, reporting, and internal quality checks.
• Run reports for research and processing tasks.
• Perform internal quality control checks on peer work to ensure accuracy and compliance.
• Process account maintenance tasks
• Generate and handle customer correspondence related to account servicing.
• Process returned items, research encoding errors, conduct signature verifications, and review notifications.
• Maintain current internal procedure manuals and assist with drafting updates.

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A collaborative and supportive team environment.
• Work-life balance with a predictable in-office schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees