Deposit/Loan Operations Analyst I

Fidelity National Information Services•Jacksonville, FL

37d•Hybrid

About The Position

Review, analyze, and interpret loan documents and correspondence to ensure system accuracy and compliance with regulatory requirements. Update accounts and follow up on missing information. Research and resolve clients' deposit-related and loan-related questions and problems. Work Schedule & Location Hybrid Schedule: Office Monday, Wednesday, Thursday Hours: 9:30 AM - 6:30 PM (ET) Office Address: 10500 Marks Way, Miramar, FL 33025

Requirements

Language: English
Banking experiences at least 1 year.
General knowledge of banking includes:
Teller experience: deposit checks and withdrawal.
General knowledge about checks and ACH transactions.
Reviews, analyzes and interprets transactions related to customer bank accounts.
Strong math and computer skills (Word, Excell).
Outlook: dealing with several customers via email.
Customer services experiences.
Processes returned items, research encoding errors, conducts large-dollar signature verifications, reviews EARNS notifications.

Nice To Haves

Languages: English and Spanish.
Transactions processing: handle the daily processing of all types of transactions including ACH.
Mobile deposits: Review, acceptance and rejection of mobile deposits.
Banking Regulation: CC, D, and E.
Dormant and Inactive accounts.
Overdraft and return processing manage overdraft accordance with bank policies.
Balancing and reconciliation: general ledgers, suspense accounts, review reports
Research and resolves internal and externally submitted account questions and problems.
Handles client's correspondence (incoming, returned mail).
Generates correspondence for customers to service accounts
Other related duties assigned as needed.

Responsibilities

Reviewing, analyzing, and interpreting transactions related to customer bank accounts.
Handling daily processing of transactions, including ACH.
Managing mobile deposits: review, acceptance, and rejection.
Processing returned items, researching encoding errors, and conducting large-dollar signature verifications.
Reviewing EARNS notifications.
Managing overdraft and return processing in accordance with bank policies.
Balancing and reconciling general ledgers and suspense accounts; reviewing reports.
Researching and resolving internal and external account questions and problems.
Handling client correspondence (incoming and returned mail).
Generating correspondence for customers to service accounts
Other related duties as assigned.