Deployment Operations Specialist (Partnerships)

Base Power CompanyAustin, TX

About The Position

Base Power Company is looking for a Deployment Operations Specialist to manage daily operations for homebuilder partnerships. This role ensures efficient installation, timely problem resolution of goods, and provides key operational reporting. Additionally, this role will play a key part in improving and scaling these processes to support Base Power’s growth.

Requirements

  • 1+ years of experience in operations management or project management
  • Strong organizational and project management skills
  • Proficiency with ERP systems and data visualization
  • Strong written and verbal communication skills
  • Proficiency with project management concepts and tools
  • Ability to understand basic functions of hardware and communicate issues with internal and external stakeholders
  • Self-starter with the ability to resolve operational challenges
  • Experience creating project management workflows and task tracking tools

Responsibilities

  • Oversee installer invoices to monitor accuracy
  • Tracks installer performance and creates quality reports to be shared with critical stakeholders
  • Collaborates closely with Member Support, Logistics and Field Service representatives to resolve a variety of highly critical installation and coordination issues
  • Owns and manages procedure to contract and track installation of soft starts in all Texas metros
  • Documents operational failures and communicates areas of improvement to necessary stakeholders
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service